TAN PEI CHIN

• Entered data into system and updated customer contacts with information to keep records current.
• Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
• Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
• Input data and processed system change to generate accurate reports.

• Handled day-to-day accounting processes to drive financial accuracy.
• Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
• Gathered financial information, prepared documents, and closed books.
• Reconciled accounts and reviewed expense data, net worth, and assets.

• Optimized client support by staying current on industry trends, attending professional development opportunities, and sharing knowledge with colleagues.
• Collaborated with community partners to connect clients with essential resources and support services.
• Maintained accurate and up-to-date case records, adhering to confidentiality guidelines and regulatory requirements.
• Fostered a supportive environment for clients by exhibiting empathy, understanding their unique challenges, and offering appropriate solutions.

1. CREATE INVOICE,DELIVERY,QUOTATION,CREDIT NOTE,DELIVERY RETURN

2. FILING

3. FB LIVE

4. STAFF SALARY

5. ACCOUTING SIMILIAR

6. STATEMENT TO CURTOMER

7. CUSTOMER SERVICE

8. REPLY CUSTOMER

• Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
• Supported the accounting team with month-end closing procedures, ensuring timely completion and accurate reporting.
• Prepared and mailed invoices to customers, processed payments, and documented account updates.
• Maintained clean and organized files by keeping accounts payable records up-to-date.
• Performed administrative and clerical duties such as word processing, data entry, faxing and copying.
• Communicated and resolved disputes with clients regarding outstanding invoices, payments and adjustments.
• Communicated regularly with customers regarding account questions and issues.
• Provided excellent customer service while handling various billing inquiries from clients, fostering strong client relationships.
• Reduced errors in data entry by implementing a system of double-checking and cross-referencing information.
• Managed complex problem-solving for upper management in order to complete projects on-time and within budget.
• Maintained excellent financial standings by working closely with bookkeeper to process business transactions.
• Presented audit findings to accounting manager after reviewing results and paperwork.

1.Payment Voucher (Suppliur, Staff Salary, Commission,)

2.filing

3.PNL

4. COLLECTION REPORT

5.Master Payment

6.Sales Person Commission

7.Claim