Tan Meng Keat
Bayan Lepas
Summary
Personal Objectives: Creating and sustaining good relationship with subordinate and peers. Work Objectives: Achieving the highest level of job professionalism in ensuring the organization vision and mission are achieved and sensitivity to adapting the changing business environment
Overview
15
15
years of professional experience
14
14
years of post-secondary education
7
7
Certifications
1
1
Language
Work History
Sales Manager
Courtyard KL South by Marriott
05.2024 - Current
- Join as pre- opening team
- Handle weddings, managed to seal 13 weddings deals for the period of 7 months in operation estimated revenue of (RM 880,657.33+)
- Managed to bring in Church group for church camp for year 2025 from Korea, Singapore and Ipoh
- Participate in wedding fair at Mid valley to create awareness, Promote Hotel venue
- Attend to walk in guest, Email and le
- Association, Wedding, Social
Event Manager
Pullman KLCC
09.2023 - 04.2024
- Handle wedding managed to close 4 weddings deals for the period of 5 months estimated revenue of (RM 216,000+)
- Participate in wedding fair at Mid valley and KLCC convention Centre
- Liaise with Banquet team on the overall arrangement
- Coordinate wedding function and liaise with guest with all the details
- Weddings & Social
Sales Manager
G Hotel Penang
02.2023 - 07.2023
- Overlooked at cooperates account handles events and rooms booking
- Managed to handled cooperate guest on seminars and events
- Coordinate with F&B department on selling on F&B vouchers at MITM events
Strategic Operation Associate
Homage Sdn Bhd
05.2021 - 02.2023
- Oversee and manage care delivery provided by Homage.
- Work closely with Care advisory and Customer Success team on fulfillment related issue, Communicate with the Care professional on feedback and rating issue
Assistant Sales Manager
Courtyard By Marriot Penang
09.2020 - 11.2020
- Joined the Pre-Opening team
- Pre planning &Discussion on new flyers to promotes hotel facilities
- Invite guest for rooms, Ballroom and function rooms inspection
Assistant Sales Manager
Evergreen Laurel Hotel
07.2019 - 03.2020
- Attend weekly Sales meeting with General Manager, Director of Sales and Sales team to discuss about banquet sales and room sales and proposed on how to increase sales revenue
- Forecast weekly banquet revenue to achieve monthly budget
- Supervise the work of coordinators & Executive
Sales Executive
Evergreen Laurel Hotel
07.2017 - 07.2019
- Attend weekly Sales meeting with General Manager, Director of Sales and Sales team to discuss about Banquet sales and Room sales and proposed on how to increase sales revenue.
- Updated weekly report for tentative and confirm event and submit to General Manager during weekly Sales Meeting
- Weekly F&B meeting with General Manager, Food and Beverage Manager, Chinese Chef & Executive Chef and all the related department discussion about the feedback from guest to increase the revenue of F&B Outlet and banquet sales
Sales Coordinator
Evergreen Laurel Hotel
12.2015 - 07.2017
- Attend walk in Guest, Call in guest by sending them the Quotation (Proposal), Reply guest email and follow up with the organizer and guest once nearer to the Validity dates to follow up on the event is to be confirm or to cancelled.
- Issued (BEO) Banquet event order to all related departments such as Front office, Concierge, Engineering, Housekeeping, Banquet, Executive chef, Chinese chef, Artist, steward.
- Issued food tasting feedback form for Guest to fill up and feedback in regards of the food taste and preference.
- Coordinate Private function such as birthdays, Annual Dinner, Charity event (Mount Miriam Hospital) and Company Annual General Meeting
- Seminar, AGM Meeting, Product Launching, Annual Dinner, Prom Night, Weddings
Management Trainee
Hotel Penaga
06.2015 - 10.2015
- Assist Check in and Checkout guest and Prepared invoices.
- Helping guest on luggage and send up to the Rooms due to shortage of Bellmen.
- Instruction given by Housekeeping Supervisor, To monitor every Clean room before letting guest check in
- Following the Room attendant to clean every Checkout rooms as instructed by Housekeeping Supervisor
Guest Service Ambassador
Vistana Hotel
05.2014 - 05.2015
- Assist Guest Check in and Checkout such as Corporate, Government ,Leisure Guest and Malaysia Airlines crew
- Bill settlement for City Ledger, Credit Card, Pending bills. Assist Sales & Marketing department on rooms blocking, Showroom, Group Check in and Function payment
Front Office Assistant
Eastin Hotel Penang
04.2013 - 04.2014
- Assist Guest on Check In& Check Out such as Corporate, Government & Leisure
- Assist in Executive Lounge, During the absent of Guest Service Officer and Exec Lounge staff. Serving the regular VVIP and Returning guest.
- Assist Sales & Marketing Department on room booking, Blocking, Show room Group Check in and function payment.
Internship
Northam All Suite Penang
10.2010 - 01.2011
- Industry Training as part of the course requirement, By Olympia College Penang.
- Been place in 2 various departments, Food & Beverage and Housekeeping
Education
UPSR -
SRJ Chong Cheng
01.1995 - 01.2000
SPM - undefined
SMK Hamid Khan
01.2001 - 01.2006
Certificate - Hotel Operation
Olympia College Penang
01.2008 - 01.2012
Certification
ATI ASIA Sdn Bhd
Timeline
Sales Manager
Courtyard KL South by Marriott
05.2024 - Current
Event Manager
Pullman KLCC
09.2023 - 04.2024
Sales Manager
G Hotel Penang
02.2023 - 07.2023
Strategic Operation Associate
Homage Sdn Bhd
05.2021 - 02.2023
Assistant Sales Manager
Courtyard By Marriot Penang
09.2020 - 11.2020
Assistant Sales Manager
Evergreen Laurel Hotel
07.2019 - 03.2020
Sales Executive
Evergreen Laurel Hotel
07.2017 - 07.2019
Sales Coordinator
Evergreen Laurel Hotel
12.2015 - 07.2017
Management Trainee
Hotel Penaga
06.2015 - 10.2015
Guest Service Ambassador
Vistana Hotel
05.2014 - 05.2015
Front Office Assistant
Eastin Hotel Penang
04.2013 - 04.2014
Internship
Northam All Suite Penang
10.2010 - 01.2011
Certificate - Hotel Operation
Olympia College Penang
01.2008 - 01.2012
SPM - undefined
SMK Hamid Khan
01.2001 - 01.2006
UPSR -
SRJ Chong Cheng
01.1995 - 01.2000
Similar Profiles
Mira MussayevaMira Mussayeva
Dual Brand Sales Manager at Courtyard And Residence Inn By Marriott SouthDual Brand Sales Manager at Courtyard And Residence Inn By Marriott South
Jenina DayaoJenina Dayao
Hotel Night Auditor at Marriott International, Inc. Courtyard by MarriottHotel Night Auditor at Marriott International, Inc. Courtyard by Marriott
Keshia WilliamsKeshia Williams
Guest Service Representative at Residence Inn Marriott/Courtyard MarriottGuest Service Representative at Residence Inn Marriott/Courtyard Marriott
Noor Maizura Binti Mohamad MohdNoor Maizura Binti Mohamad Mohd
Customer Service Cashier , Side Plant Supervisor at RJ Food CathererCustomer Service Cashier , Side Plant Supervisor at RJ Food Catherer
Harisuden NathanHarisuden Nathan
Senior Finance Analyst at Wilmar GBS Sdn. Bhd. (Australia & New Zealand)Senior Finance Analyst at Wilmar GBS Sdn. Bhd. (Australia & New Zealand)