TAN JUN HAO
Sitiawan,Perak
Summary
Patient and proactive with customer relationship management skills and desire to undertake roles with greater responsibilities. Collaborative team player looking to support dynamic teams within a fast-paced environment within the property management company.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
Work history
Operation Assistant
The Flash Group – Rental & Hospitality Management
Kuala Lumpur
2023.09 - Current
- Oversaw daily operations and equipment maintenance.
- Addressing problems and troubleshooting
- Meeting and welcoming customers
- Providing guests with information on local tourism, and arranging tours and transport
- Performing related tasks
Operations Executive
Romanee Conte Estate Management Sdn Bhd
Kuala Lumpur
2022.11 - 2023.08
- Ensure check-in and out procedure is carried out promptly and efficiently in accordance to the procedure of the Homestay
- Provide quality service to guests request/feedback, carry out service recovery measures and following up with traces.
- Perform administrative duties including reports compilation and generation and updating of the system.
- To assist and perform when required, housekeeping tasks (such as bed cleaning and
making, toilet washing, office cleaning, high dusting, surface wiping, floor sweeping and mopping, replenish of supplies, clearing of rubbish, etc). - Manage the day-to-day operations and liaise with various stakeholders to ensure
timely completion of maintenance service requests. - Ensure all facilities maintenance works are carried out with the least disruption to the business operations with appropriate scheduling, action plans and safety concerns.
Transport supervisor
Blue Box Cold Chain Sdn Bhd
Ipoh, Perak
2021.11 - 2022.10
- Loading, transporting, and delivering items to clients or businesses in a safe, timely manner.
- Assisting with loading and unloading items from vehicles.
- Arrange routes and time schedule
Education
2016.01 - 2020.12
Skills
- Time Management
- Problem Solving
- Willingness to Learn
- Microsoft Excel
Languages
English
Upper intermediate
Malay
Intermediate
Chinese (Mandarin)
Native
Chinese (Cantonese)
Fluent
Timeline
Operation Assistant - The Flash Group – Rental & Hospitality Management
2023.09 - Current
Operations Executive - Romanee Conte Estate Management Sdn Bhd
2022.11 - 2023.08
Transport supervisor - Blue Box Cold Chain Sdn Bhd
2021.11 - 2022.10
SMJK NAN HWA - ,
2016.01 - 2020.12