Tan Cheng Ming
Miri-Sarawak
Summary
Proven to enhance customer satisfaction and sales at JLD Dragon through expert beverage creation and efficient service. Excelled in food preparation and soft selling, demonstrating strong ordering procedures and interpersonal skills. Trained peers, showcasing leadership and a commitment to excellence. Achieved consistent attendance, contributing to team reliability and performance.
Overview
1
1
Certification
Work History
Barista
JLD Dragon
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Restaurant Waiter
Taiwan Cafe
- Answered customers' questions, recommended items, and recorded order information.
- Bussed and reset tables to keep dining room and work areas clean.
Education
High School Diploma -
PSB Academy
Singapore06.2020
Skills
- Food Running
- Soft selling
- Ordering Procedures
- Food Preparation
Certification
Certificate in Information Technology
Languages
Chinese (Mandarin)
Native language
English
Intermediate
B1
Malay
Elementary
A2
Timeline
Barista
JLD Dragon
Restaurant Waiter
Taiwan Cafe
High School Diploma -
PSB Academy
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