Summary
Overview
Work History
Education
Skills
Additional Information
Other Information
Jobstreetenglishlanguageassessment
Personal Information
Accomplishments
History, Philosopy
Timeline
Generic
Tan Cheng Chong

Tan Cheng Chong

Logistics Manager
Ayer Itam

Summary

Passionate Trainer with extensive knowledge of Scheduled Waste training and proven success working with SME corporate clients. Devoted to long-lasting and comprehensive results for every client. Trained in Waste Management and E-swis use.

Overview

18
18
years of professional experience
3
3
years of post-secondary education
3
3
Languages

Work History

Internship Trainer

Quest Learning Academy
06.2024 - 12.2024
  • Partnered with department managers to help intern gain competencies and confidence.
  • Promoted diversity within the internship program by actively recruiting and supporting underrepresented populations.
  • Managed day-to-day operations of the internship program while maintaining a focus on long-term strategic goals for growth and improvement.
  • Collaborated with colleagues to identify areas for improvement within the internship program, leading to more efficient training practices.
  • Team buiding

Retail Manager

YM Jewels (East) Sdn. Bhd.
04.2022 - 06.2024
  • Responsible for monthly inventory levels to optimize efficient stocks turnover
  • Managing retail sales operation and customer experience
  • Drive sales growth through educating and motivating retail team
  • Develop and maintain a timetable for employee
  • Drive and manage the retail process from sales, inventory planning, operations, and people planning, arranging courier dispatch service
  • Online business approaching etc
  • Facebook, Tik Tok Live, telegram, shopee
  • Conduct weekly meetings with the team on performance review and overall strategy for the business
  • Responsible for total P&L of the business, to improve efficacy of the retail teams, to provide and enhance client journey experience
  • Store management experience for a retail shop
  • Perform in a fast-paced, high volume retail environment
  • Strong people management skills and thorough understanding of performance management
  • Always positive thinking and looking for problem solutions
  • Gain marketing strategics and organizational skills
  • Good in communication skills

Assistant Logistics Manager

Nagase (Malaysia) Sdn Bhd
05.2017 - 03.2022
  • Improve logistics flow by setup SOP for Logistics Department
  • Ensure 3rd party service provider meet to our requirement
  • Responsible for Nagase KL, Penang and JB logistics operation and Optimizing effectiveness and efficiency of cross border trade compliance operations in Malaysia
  • Monitor Nagase KL, Penang and JB internal rate of logistics expense
  • Handle SST relevant issues and registration schedule C, item 1 for manufacturing raw material, packing material exemption
  • Checking the End User List from Japan HQ half yearly, any possibility transaction violate to Japan’s Foreign Exchange and Foreign Trade Control Law
  • Obtain the security trade control letter from oversea supplier to ensure the import material is non-controlled items
  • Review US consolidated screening list which is not match with customer list by monthly
  • Handling Dangerous goods (DG) in the proper and safety manner
  • Ensure compliance with DG regulation and import permit require
  • Manage the reefer trucking and warehouse for cross border business in Thailand or Singapore
  • Focusing on compliance with both the foreign trade regulations and operational efficiencies
  • Apply Preferential certificate of origin via dagangnet, for the export shipment
  • Notify the hazardous substance to DOE for importation shipment
  • Notify the chemical weapon control department for export unclean empty quartz bottle chemical phosphorus oxychloride approval letter
  • Liaise with Pharmacy department for any poison storage license B
  • Ensure any high risks chemical have compliance with CIMAH regulation
  • Checking SDS and labelling for chemical items to compliance with CLASS regulation
  • Provides guidance and oversight for the preparation of trade compliance forms and related documents associated with trade compliance
  • Comply with the local government regulatory agencies in alignment with the advice and direction of appropriate functional areas
  • Cost saving for optimizing trucking capacity and consolidation
  • Achieve customer satisfaction and meeting goals
  • Understanding and familiarity with Malaysia Custom Regulation and Requirement
  • Develops and maintains professional relationship with the regulatory authorities within Malaysia related to cross order transactions
  • Understanding of trade compliance laws, regulations, practices, and procedures incorporating advice from the Customs Advisory
  • Procedures for application of tariff reduction for goods under FTA and rules
  • SAP Knowledge in logistics function
  • Passed through the DOE exam and Field Training Report (FTR) on August 2020
  • Certified Environmental Professional In Scheduled Waste Management (CePSWaM) as a competence Person on 16 December 2020

Custom Trade Compliance Specialist

Hershey (Malaysia) Sdn Bhd
10.2014 - 04.2017
  • Liaise with shippers, forwarders, customs, buyers and warehouse on inbound and outbound goods/ material movement pertaining Custom’s requirements and procedures basis
  • Coordinate Trade and Compliance documentation and arrangements
  • Monitoring and continuously minimizing freight cost in line with improving freight and customer service
  • Develop and monitor closely on KPIs for the performance of logistics providers
  • Provides Customs and trade expertise in regional trade rules, including tariff interpretation, classifications, duties, taxes, import and export compliance, preferential trade programs, local licensing, documentation to Hershey Malaysia
  • Pre-audit & post- audit custom brokerage declaration
  • Supervise logistics invoice audit before submission to Account Payable (AP) finance
  • Prepare license certificates (i.e Certificate of Origin) and all trade compliance record retention requirement
  • Act as customs and official government liaison person
  • Contributes to process development and content management; responsible for implementation and documentation of processes for the company
  • Establishes/ revises import and export policies and guidelines and ensures broad company awareness and compliance to various host government’s regulatory requirements
  • Assist Manager in departmental operations
  • Plans, develops, and conducts import and export compliance training
  • Enforces Hershey policies and work with other business units as needed to educate to business units to achieve compliance
  • Involvement Hershey’s Eagle Tiger project for Hershey Malaysia plant set up
  • Understanding and familiarity with Malaysia Custom Regulation and requirements
  • Prepare Free Zone procedure, inbound & outbound regulation and report requirement
  • Assist company reduce the logistic cost effectively through application importing equipment, raw material with duty and sales tax exemption (PC1 and PC2)
  • Save duty approximately in amount USD 350,000.00 and recognition from Hershey management
  • Super user in SAP GTS system for running FTA preferential and shipping invoice
  • Procedures for application of tariff reduction for goods under FTA and rules
  • Liaise with MITI for import and export license and permit approval
  • Monthly review/ audit custom report
  • Good relationship with government authorities

Senior Logistics Executive

Nagase (Malaysia) Sdn Bhd
09.2011 - 09.2014
  • To liaise and coordinate with forwarders, 3PL warehouse and transporters on the logistics issues
  • Catch-All Controls on unlisted goods, dual use and sensitive items
  • Ensure company compliance security trade control and STA on the strategic goods
  • Submit the custom report DFR factory duty exemption by quarterly
  • Ensure all the formalities are complied with related local government and custom regulations
  • Ensure all work activities carried out in the warehouse conform to SOP requirements and highlight issues such as wrong delivery, damaged cartons, leaking drums to supervisor immediately for corrective actions
  • Oversee raw material warehouse store operation
  • Manage warehouse space
  • Manage expense and cost control
  • Maintain good business relations with relevant external parties such as Government Departments, Customs, Forwarders, Surveyors, Brokers, Shipping Agents, Insurance Agents, etc
  • Understanding and familiarity with Malaysia Custom Regulation and Requirement
  • IATA general awareness knowledge
  • Shipping line and freight forwarder liaison coordination
  • Shipping Inco-term
  • Perform warehouse operation and audit
  • Able to assist company reduce the logistic cost through application importing raw material with duty and sales tax exemption
  • (PC1 & PC2)
  • Procedures for application of tariff reduction for goods under FTA and rules
  • Ability to coordinate with 3PL regards the shipment issue
  • Good relationship with government authorities
  • SAP Knowledge in shipping function

Import Export Senior Compliance Analyst

Dell Global Business Sdn. Bhd.
04.2007 - 08.2011
  • Work proactively with key business partners to ensure compliant trade and non-trade imports and exports company business and function across all Malaysians port of entry including adherence to all applicable U.S/non-U.S and local laws and regulations and with company policies
  • Review potential orders of Restricted Party List (RPL) from system and propose regional recommendation to Dell US Trade Compliance management team
  • Focus on compliance oversight of company business
  • Work specifically with the local customer care centre and logistics personnel on requirement and strategies for their procedures and operations
  • Review product for impact of regulation such as Export Administration Regulation (EAR), the International Traffic in Arms regulations (ITAR) & Customs Regulations
  • Classification of products using the Harmonized Tariff Schedule of the United States (HTSUS) according to General Rules of Interpretation (GRI’s)
  • Classify the items to determine if export licenses are required from U.S Government
  • Respond to inquiries regarding classification, duty rates, documentation requirements, or other import regulation to ensure timely clearance
  • Determine the Export Control Classification Number (ECCN) for the goods ensuring Dell company keeps its export privileges and avoids risking non-compliance with U.S Export control regulations
  • Resolving red flag issue and escalation of cost avoidance issue
  • Prepare monthly departmental report with management to measure the review process on sales and services orders in accordance to US BIS and Dell Export Compliance policy
  • Prepare in form D application of ATIGA (ASEAN Trade in Goods Agreement)
  • Prepare the monthly AP Standardized Metrics reporting (China, Japan, APCC region) to measure the review on the volume of daily operations activities made on Trade Sphere screening performance on sales and services orders
  • Maintaining the system access audit CSA report quarterly to US Compliance management review
  • Lead to departmental manpower schedule arrangement and weekend support
  • Knowledge of US export administration regulations (EAR) including licensing process, proliferation controls, trade embargoes, export documentation, AES, and export controls administered by US commerce and Treasury Departments
  • Good understanding of country legal regulations, embargo checks, and sanction party screening
  • Experience with JP Morgan Chase Vastera (Tradesphere), MK Tech or other automated trade compliance screening tools, to review orders for RPL, EPCI and Boycott requirements and make export licensing determinations
  • Able to work independently with minimal supervision
  • Strong team player who is organized, analytical and meticulous, with a keen eye for detail and the ability to multi-task
  • Ability to balance workload and prioritize deliverables and resources based on urgency and criticality of issues
  • Ability to understand new concepts quickly and apply them accurately throughout and evolving environment
  • Verbal, written, and interpersonal communication skills, including the ability to work in cross-functional teams
  • Proficient in Oracle application

Education

Bachelor's Degree - Business Studies/Administration/Management

University Science Malaysia (USM)
01.2003 - 01.2006

Skills

SAP Applications

Additional Information

MYR 8,000, Kuala Lumpur, Selangor, Penang

Other Information

Great Eastern Life, Insurance Agent during University Industrial Trainee build insurance business with respect to prospecting, customers' needs identification, profiling, recommendation of insurance solutions to closing insurance sale. Review customers' insurance programs at agreed intervals and assess customers' types of insurance cover and gap analysis. Recommend appropriate solutions to gaps identified-products and level of sum assured. Review & monitor clients financial progress. Service & build relationship with clients. Self-motivated and committed, with a desire to achieve goals and targets. Ability to set and maintain high standards of professionalism, work ethics and team spirit. Disciplined, entrepreneur-minded, value driven & coachable, honest, ethical, responsible and hard working. Confident, self-driven, highly motivated and able to work independently. Have a strong sense of responsibility and be people oriented.

Jobstreetenglishlanguageassessment

01/13/10, 37/40

Personal Information

  • Location Preference: Kuala Lumpur
  • Location Preference: Selangor
  • Location Preference: Penang
  • Expected Salary: MYR 8,000

Accomplishments

  • Setup the retail shop and operation

History, Philosopy

Chinese culture and history.

Timeline

Internship Trainer

Quest Learning Academy
06.2024 - 12.2024

Retail Manager

YM Jewels (East) Sdn. Bhd.
04.2022 - 06.2024

Assistant Logistics Manager

Nagase (Malaysia) Sdn Bhd
05.2017 - 03.2022

Custom Trade Compliance Specialist

Hershey (Malaysia) Sdn Bhd
10.2014 - 04.2017

Senior Logistics Executive

Nagase (Malaysia) Sdn Bhd
09.2011 - 09.2014

Import Export Senior Compliance Analyst

Dell Global Business Sdn. Bhd.
04.2007 - 08.2011

Bachelor's Degree - Business Studies/Administration/Management

University Science Malaysia (USM)
01.2003 - 01.2006
Tan Cheng ChongLogistics Manager