Summary

Overview

Work History

Education

Skills

References

Reading

Timeline

Tamil Selvi Muniandy

Service Crew

Johor Bharu

Summary

Sales professional with proven track record in supporting sales teams and enhancing customer relations. Known for reliability and ability to adapt to changing needs, contributing to team success and achieving results. Possesses excellent communication and organizational skills.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Customer Sales Asistant position. Ready to help team achieve company goals.

Overview

years of professional experience

Languages

Work History

Counter Sales Assistant

NTUC Fairprice

04.2023 - Current

Increased sales by building strong customer relationships and providing excellent service.
Fielded customer questions to share information about products, availability, and pricing.
Met and exceeded sales targets consistently, contributing to overall team success.
Built rapport with repeat customers, fostering long-term loyalty to the brand.
Updated product displays regularly, keeping store appearance fresh and appealing.
Identified upselling opportunities, contributing to increase in average transaction value.
Trained new staff on sales techniques and store policies, enhancing overall team performance.

Senior Sales Assistant

NTUC Fairprice Co-Operative Limited

08.2022 - 03.2023

Assisting with the preparation of and the serving of all meals and beverages to customers, ensuring great customer service at all times.
Using the EPOS till, serve customers and cash up at the end of service
Assist in stock control and maintain a high standard of cleanliness
Communicate effectively with team members and management to create work schedules, train new employees, and resolve any interpersonal issues as needed

Quality Controller Operator

DZ CARDS SDN.BHD

01.2022 - 07.2022

Examine products or materials, parts, subassemblies, and packaging for damage, defects, or shortages, using specification sheets, gauges, and standards charts.
Collect or prepare measurement, weight, or identification labels and attach them to products.
Compare product CHIP tags, or purchase orders, and bills of lading to verify accuracy of shipment contents, quality specifications and customer information

Sandwich Artist PRO

SUBWAY RESTAURANT

01.2020 - 12.2020

Food preparation including bread and cookie baking
Ensure food storage and preparation areas are maintained according to Health & Safety and Audit standards
Comply with Food Code of Practice
Till Operator
Monitoring stock levels
Checking in deliveries
Complete daily and weekly cleaning schedules
Follow security & safety procedures
Maintain a safe working environment for employees and customers
Maintain high personal presentation in the provided uniform to meet the Subway brand and customer expectations
Deliver a high standard of service when dealing with products, sales and catering for customer needs

Admin Clerk

SIVAGAME METAL SDN.BHD

03.2019 - 12.2019

Provides administrative support to ensure efficient operation of office.
Answers phone calls, schedules meetings and supports visitors.
Carries out administrative duties such as filing, typing, copying, binding, scanning etc.
Completes operational requirements by scheduling and assigning administrative projects and expediting work results.
Handle employee punch card and pay cash salary according to their attendance
Exhibits polite and professional communication via phone, e-mail, and mail.
Supports team by performing tasks related to organization and strong communication

Final Lead Inspection

WRP PACIFIC SDN.BHD

03.2018 - 02.2019

Perform final inspection and grading of finished fabrics to meet industry and specific customer requirements.
Review of Customer Requirement Specifications to ensure the procedures were correct for final inspection.
Preformed final inspection of manufactured circuit packs to company and industry standards.
Performed detailed Final inspection of Scanning systems verifying all mil-spec requirements.

Recovery Officer-Executive

AEON CREDIT SERVICE SDN.BHD (AEON CreditService)

01.2017 - 02.2018

Manage and maintain customer's accounts to ensure the accounts are current and well conducted.
Contact customers to remind customers of payment schedule and obtain relevant payments.
Achieve the pre-determined targets and standards relating to collection activities.
Complete dunning activities based on allocated queues and daily reports.
Attend to customer's enquiry and provide customers with the relevant advice and solution.

Waitress

JOHNNY’S STEAMBOAT RESTAURANT

01.2016 - 12.2016

Greet and escort customers to their tables
Prepare tables by setting up linens, silverware and glasses
Inform customers about the day’s specials
Up-sell additional products when appropriate
Serve food and drink orders
Arrange table settings and maintain a tidy dining area
Deliver Invoice and collect bill payments
Carry dirty plates, glasses and silverware to kitchen for cleaning

Senior Crew Member

PIZZA SAN FRANCISCO

01.2013 - 12.2015

Opening / Closing the restaurant.
Responsible to overseeing the daily operations of the Restaurant
Training staff following company procedures/policies, Ensuring incoming staff
Complies with company policy