Tamellarasi Malaisamy
Supply chain and Operations Professional
Kuala Lumpur
Summary
Experienced Operations and Supply Chain professional with a background in warehouse management, production coordination, and inventory control, supported by retail sales and freelance tutoring experience. Skilled in end-to-end operational support, including stock management, order fulfillments, workflow coordination, and cross-department communication. Experienced in maintaining compliance with quality and safety standards such as GMP and HACCP. Also provides retail customer service and sales support, along with freelance academic tutoring that demonstrates strong communication and mentoring skills. Proficient in ERP systems such as NetSuite and Autocount for reporting and operational tracking. Strong problem-solving and analytical abilities focused on improving operational accuracy, efficiency, and reliability.
Overview
3
3
Languages
9
9
years of professional experience
Work History
Part-Time Basis
Freelance Tutor
06.2025 - Current
- Provide part-time academic guidance and tutoring for primary and secondary school students, adapting teaching approaches according to individual learning needs and syllabus requirements.
- Guided Primary students (Standard 1 - Standard 5) in Mathematics, Science, and English, supporting subject understanding, homework completion, and academic improvement.
- Guided Secondary students (Form 1 - Form 4) in Science, Biology, and Sejarah, simplifying concepts and supporting revision and examination preparation.
- Prepared learning materials, exercises, and simplified explanations tailored to students' academic level and learning pace.
- Assisted students in strengthening understanding, confidence, and problem-solving skills through structured learning support.
Operation Executive
MOI Global Business Services Sdn. Bhd.
02.2026 - 06.2026
- Coordinated daily supply chain operations to ensure smooth order processing and timely delivery
- Liaised with internal departments and external stakeholders to support end-to-end operational execution
- Monitored order progress and proactively followed up to minimize delays and ensure timely fulfillment
- Reviewed product/order details and supported decision-making on whether orders can proceed based on operational requirements
- Updated and maintained operational records, documentation, and tracking reports for management review
- Assisted in resolving operational issues and escalations to ensure continuity of supply chain activities
- Ensured accurate communication between teams to maintain alignment in daily operational processes
- Verified order information and ensured data accuracy before further processing
- Supported daily operational coordination tasks to ensure smooth workflow execution
- Handled general administrative and operational support duties as required by the team
Bibliophile Bookstore
05.2025 - 01.2026
- Supported daily bookstore operations including customer service and sales activities
- Recommended books to customers based on reading preferences and interests
- Assisted in handling counter transactions and customer purchases
- Organized books by genre, author, and category to maintain store presentation standards
- Managed stock receiving, shelving, and basic inventory arrangement
- Participated in book fairs and promotional events to promote and sell books
- Engaged with customers during book fairs, providing book recommendations and product information
- Assisted in setting up promotional displays and merchandising arrangements for events
- Maintained cleanliness and ensured visually appealing bookstore environment
Operation Executive
All Kurma Sdn Bhd
12.2021 - 05.2025
- Warehouse Operations Management: Managed daily warehouse activities to ensure smooth material flow, efficient storage utilization, and timely order processing aligned with operational goals.
- Inventory Control & System Accuracy: Maintained accurate stock levels through regular monitoring, cycle counts, and reconciliation in NetSuite, ensuring real-time visibility and reliable inventory data.
- Process & Workflow Optimization: Implemented the FEFO (First-Expired, First-Out) system to improve material handling efficiency, minimize product expiry, and support cost-effective stock management.
- Coordination & Administrative Support: Coordinated with sales, production, and external warehouse teams to ensure timely fulfillment of orders and stock transfers while preparing accurate reports and documentation for management review.
- Team Leadership & Compliance Oversight: Led a team of three staff members, ensuring adherence to standard operating procedures, safety regulations, and quality standards to maintain an efficient and compliant work environment.
Production Officer (Supervisor)
Sony ECMS
08.2019 - 10.2021
- Production & Inventory Coordination: Managed production schedules and inventory flow to ensure materials, manpower, and resources were efficiently allocated for smooth and timely operations.
- Quality & Process Control: Maintained accuracy in stock usage and material tracking by implementing proper documentation, inspections, and control systems that supported production and warehouse efficiency.
- Cross-Department Collaboration: Worked closely with warehouse, engineering, and administrative teams to synchronize order fulfillment, reduce delays, and maintain optimal stock levels.
- Reporting & Documentation Management: Prepared and analyzed production and inventory reports, highlighting key performance trends and supporting data-driven decisions for process improvement and cost control.
Quality Assurance Executive
Seberang Flour Mill Sdn Bhd
07.2018 - 07.2019
- Inventory & Process Control: Monitored stock handling and material quality, ensuring accurate inventory records and adherence to operational procedures to support efficient warehouse and production activities.
- Compliance & Standards Management: Maintained compliance with regulatory and company standards through regular inspections, audits, and corrective actions, safeguarding product quality and operational integrity.
- Workflow & Operational Improvement: Identified areas for process enhancement, implemented improvements in handling and storage practices, and tracked results to optimize efficiency and reduce errors.
- Documentation & Reporting: Prepared and maintained detailed reports on inventory, quality checks, and operational activities, supporting management decision-making and audit readiness.
Internship
Bidor Kwong Heng Sdn Bhd
10.2017 - 12.2017
- Quality & Safety Training: Delivered GMP, allergen, and hygiene training to staff, enhancing compliance with safety protocols and promoting a culture of quality within the workplace.
- Laboratory & Administrative Support: Performed laboratory testing to ensure product quality and assisted with daily administrative tasks, supporting team operations and project management efficiently.
Education
Bachelor of Science (Hons) - Food Science
Universiti Tunku Abdul Rahman
Kampar, Perak01.2017
Sijil Tinggi Persekolahan Malaysia (STPM) - undefined
SMK Buyong Adil
Tapah, Perak01.2013
Sijil Pelajaran Malaysia (SPM) - undefined
SMK Bidor
Bidor, Perak01.2010
Skills
Experienced in Word, Excel, and PowerPoint
Supportive interpersonal skills
Effective team collaboration
Customer engagement
Microsoft office
Problem-solving
Team management
Time management
Flexible and adaptable
MS office
Data entry
Multitasking
Microsoft Word
Multitasking Abilities
Dependable and responsible
Calm under pressure
Organization and time management
Supervision and leadership
Excellent communication
TRAINING
- Communication Skills
- HACCP (Hazard Analysis and Critical Control Points)
- GMP (Good Manufacturing Practices)
CORE EXPERTISE
- Supply Chain & End-to-End Operations Coordination
- Warehouse & Inventory Management (NetSuite System)
- Order Fulfilment, Stock Flow & Delivery Coordination
- Production Planning & Operational Workflow Support
- Quality Assurance & Compliance Management (GMP, Safety Standards)
- Cross-Department Coordination (Sales, Production, Warehouse)
- Operational Reporting, Data Analysis & Documentation
- Process Control (FEFO System, Stock Accuracy & Material Tracking)
- Team Supervision & Operational Guidance
- Customer Service, Retail Sales & Event Promotion (Book Fairs)
Timeline
Operation Executive
MOI Global Business Services Sdn. Bhd.
02.2026 - 06.2026
Part-Time Basis
Freelance Tutor
06.2025 - Current
Bibliophile Bookstore
05.2025 - 01.2026
Operation Executive
All Kurma Sdn Bhd
12.2021 - 05.2025
Production Officer (Supervisor)
Sony ECMS
08.2019 - 10.2021
Quality Assurance Executive
Seberang Flour Mill Sdn Bhd
07.2018 - 07.2019
Internship
Bidor Kwong Heng Sdn Bhd
10.2017 - 12.2017
Sijil Pelajaran Malaysia (SPM) - undefined
SMK Bidor
Sijil Tinggi Persekolahan Malaysia (STPM) - undefined
SMK Buyong Adil
Bachelor of Science (Hons) - Food Science
Universiti Tunku Abdul Rahman