TAJUL ARIFFIN MUSTORPHA
SUPERVISOR
Rawang, Selangor,Malaysia
Summary
Dynamic leader with a proven track record at Perodua Global Manufacturing Sdn Bhd, excelling in operations management and technical support. Leveraged Microsoft Office expertise and exceptional leadership skills to drive significant operational improvements, enhance customer satisfaction, and foster team collaboration. Achieved notable success in problem-solving and process optimization, demonstrating resilience under pressure.
Overview
11
11
years of professional experience
3
3
years of post-secondary education
Work History
Operations Executive
Perodua Global Manufacturing Sdn Bhd
Rawang, Selangor
01.2023 - Current
- Oversaw daily operations activities, ensuring smooth functioning across all departments while maintaining high-quality standards.
- Efficiently and effectively identified and solved all problems that impacted direction of business.
- Collaborated with executive leadership on key initiatives, providing valuable insights from an operational perspective.
- Set clear goals to monitor targets and offered real-time input on performance and motivation.
- Implemented strategic initiatives that resulted in significant improvements in operational performance.
- Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
- Coordinated seamless communication between departments, resulting in enhanced collaboration efforts across the organization.
Technical Assistant
Perodua Global Manufacturing Sdn Bhd
Rawang, Selangor
07.2020 - 12.2022
- Provided technical guidance and support to team members.
- Updated supervisor on status of projects.
- Gathered, organized and distributed technical documentation.
- Troubleshot malfunctioning hardware and software deployments to support nonstop operations.
Technician
Perodua Global Manufacturing Sdn Bhd
Rawang, Selangor
01.2016 - 06.2020
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Optimized system performance thorough testing and analysis.
Operations Lead
Perodua Global Manufacturing Sdn Bhd
05.2014 - 12.2015
- Ensured smooth day-to-day operations by addressing any workflow disruptions promptly and effectively.
- Maintained a safe working environment by enforcing strict adherence to health and safety guidelines.
- Coordinated logistics activities, ensuring timely delivery of products and services to clients.
- Improved customer satisfaction rates through timely communication and effective issue resolution.
Education
Diploma - Mechanical Engineering
Politeknik Kota Bharu
Kota Bharu,Kelantan 09.2011 - 05.2014
Skills
Microsoft office
Microsoft Word
Supervision and leadership
Team leadership
Timeline
Operations Executive
Perodua Global Manufacturing Sdn Bhd
01.2023 - Current
Technical Assistant
Perodua Global Manufacturing Sdn Bhd
07.2020 - 12.2022
Technician
Perodua Global Manufacturing Sdn Bhd
01.2016 - 06.2020
Operations Lead
Perodua Global Manufacturing Sdn Bhd
05.2014 - 12.2015
Diploma - Mechanical Engineering
Politeknik Kota Bharu
09.2011 - 05.2014
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