Summary
Work History
Education
Skills
Additional Information
Languages
Personal Information
Hobbies and Interests
Timeline
TAISER AHMED

TAISER AHMED

Selangor

Summary

Dedicated and service driven hospitality management student with practical experience in customer service and volunteer based guest support. Adept in handling client interactions, managing tasks in high pressure environments, and working collaboratively in fast paced teams. Strong understanding of hospitality principles including food & beverage operations, customer satisfaction, and service etiquette. Seeking to contribute positively in restaurants, cafes, or guest service roles in Singapore while continuing to grow professionally in the hospitality field.

Work History

Hospitality Volunteer

MAHSA University
02.2024 - 05.2024
  • Assisted during campus open days, university events, and student engagement programs.
  • Welcomed guests and visitors, guided them across event venues, and ensured smooth flow of hospitality-related activities.
  • Coordinated with other volunteers and university staff to maintain high standards of service delivery.
  • Developed confidence in public interaction, event coordination, and hospitality etiquette.

Customer Service & Relationship Coordinator

American Consultancy Center
07.2023 - 01.2024
  • Delivered professional support to clients seeking international education services.
  • Managed incoming queries, bookings, and follow-ups with attention to detail and efficiency.
  • Strengthened skills in guest communication, service problem-solving, and administrative coordination.
  • Resigned due to relocation for higher education in hospitality.

Education

Bachelor of Arts - English and Humanities

BRAC University
01.2024
  • Completed 3 semesters before switching to hospitality for better global career alignment.
  • GPA: 2.24

Bachelor of Hospitality Management -

MAHSA University
07.2025
  • Modules: Food & Beverage Operations, Guest Relations, Hotel & Restaurant Management
  • GPA: 3.68

Skills

  • Customer needs analysis
  • Relationship building
  • Public speaking
  • Guest handling
  • Product storytelling
  • Call center experience
  • Microsoft office

Additional Information

Ready for Relocation to Singapore, Strong Work Ethic and Professional Attitude, Fast Learner & Excellent Team Player

Languages

Bengali
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Hindi
Intermediate (B1)

Personal Information

Nationality: Bangladeshi

Willing to Relocate to Singapore

Hobbies and Interests

  • Traveling and Exploring
  • Reading Books
  • Photography

Timeline

Hospitality Volunteer - MAHSA University
02.2024 - 05.2024
Customer Service & Relationship Coordinator - American Consultancy Center
07.2023 - 01.2024
MAHSA University - Bachelor of Hospitality Management,
BRAC University - Bachelor of Arts, English and Humanities
TAISER AHMED