Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Social Media Marketing Assistant
Cope Media
BUKIT JALIL
12.2022 - Current
Increased user base by promoting brand awareness and launching key marketing efforts.
Trafficked advertisements to target audience using specific algorithms for focused exposure.
Strategized and developed video content for client's website and social media publications.
Created customized marketing materials to increase product awareness.
Funny Videos content, track latest news & memes, data insight of fb ig tiktok & google, quotation of shooting equipment, dummy account incharge, 与设计团队进行沟通并监督完成品,拍摄幕后,Telemarketing (newpages)&分析客户群 & 预约时间,cope media content planning proposal, 数据资料整理&分类,预约网红(询问合作费用&意愿),寻找对标公司(PPT&价格表),
Sales Consultant
Cloud Rush
Colony Klcc
07.2021 - 12.2022
Stayed knowledgeable on latest [Product or Service] innovations and technological advancements through continuous training.
Maximized customer retention by resolving issues quickly.
Maintained sense of urgency in answering customer questions and requests through email or voice message.
Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
Responded to telephone and in-person requests for information.
Event & Video Assistant
Zikril Resources
Publika
03.2019 - 12.2020
Managed administrative logistics of events planning, event booking, and event promotions.
Developed post-event reports to determine effectiveness of each event.
Coordinated florists, photographers, and musicians for events.
Brainstormed and implemented creative event concepts and themes.
Communicated with catering, shooting production team, decorations and sound companies to obtain price quotes.
Find the right KOL, ask about the cost of cooperation and negotiate shooting details
Supervise the offline shooting of customer products, supervise the completion and shoot behind-the-scenes short videos
Takes photos of customers' personal lives, edits them, and sends them to customers
Coordinated schedules and timelines for events.
Created and maintained event expenditures, budgets and timelines in job-related software.
Performed event coordination for larger parties and gatherings.
Reviewed event bills to confirm accuracy and approve payment.
Counter Sales & Admin
Yatt Fatt
Segambut
01.2020 - 04.2020
Maintained clean, organized and professional counter space with continuous upkeep.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Consulted with customers to uncover unique needs and match to best-fit product or service solutions.
Answered telephone calls to offer information and promote business products.
Senior Waitress
Together Restaurant
Kepong
01.2018 - 12.2019
Expedited payroll and invoicing by streamlining billing systems.
Reviewed business operations and obligations to help organization function at acceptable level.
Reconciled accounts and created documents for monthly closure procedures.
Prepared accounts for industry audits and supported audit process.
Supervised server staff and simultaneously served personal section of tables.
Provide suggestions for restaurant improvements.
Responsible for managing the continuity of customer induction dining, as well as maintaining the staff's job arrangement and service attitude at all times
Collect feedback from customers, organize and discuss with the manager to make changes.
Count the quantity of goods in the warehouse and arrange the purchase
Education
Sijil Pelajaran Malaysia SPM -
Secondary School
SMK JINJANG
10.2018
Skills
Data Insights (Fb Ig TikTok Google)
OBS Livestream System
Keyword Research
Ad Campaigns
Affiliate Management
Competitive Research and Analysis
Languages
Chinese (Mandarin)
Native language
English
Intermediate
B1
Chinese (Cantonese)
Intermediate
B1
Malay
Elementary
A2
Hobbies
探店(分享)
视频剪辑(换装、卡点)
Accomplishments
Collaborated with team of 100 in the development Versailles Heroes.