Sze Wei Tan
Sales & Shipping Manager
Perai, Penang,07
Summary
Dynamic Sales Manager with a proven track record at Nichibei Parts Sdn Bhd, enhancing client satisfaction and boosting sales through innovative strategies. Skilled in sales planning and client relationship management, I've successfully developed key partnerships and optimized cost efficiency. My approach focuses on achieving results and building lasting relationships, ensuring long-term success and growth.
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Experienced with leading sales teams to achieve significant revenue growth and customer acquisition. Utilizes strategic planning and effective communication to guide teams and meet targets. Track record of fostering strong client relationships and adapting to dynamic market conditions for sustained success.
Overview
25
25
years of professional experience
2
2
years of post-secondary education
Work History
Sales Manager
Nichibei Parts Sdn Bhd
Perai, Penang
01.2009 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Conducted market research to identify new business opportunities and stay ahead of industry trends.
- Developed key account relationships for improved client retention and long-term partnerships.
Purchasing Executive
Clarion Malaysia
Bayan Lepas, Penang
01.2000 - 01.2009
- Enhanced supplier relations through effective communication, timely follow-ups, and addressing concerns professionally.
- Identified and implemented options to reduce overall product cost such as consolidation, volume discounts and use of low cost transportation alternatives.
- Built and maintained relationships with manufacturer representatives to negotiate pricing, terms, freight and return allowances.
- Optimized inventory levels through effective demand forecasting and data-driven decision-making processes.
- Improved cost efficiency by negotiating contracts with suppliers and reviewing pricing options.
Education
MBA - Business Administration And Management
KDU Penang
George Town, Penang, Malaysia 04.1998 - 01.2000
Skills
Sales planning
Client relationship management
Sales reporting
Staff management
New business development
Relationship building
Product knowledge
Goal setting
Sales presentations
Timeline
Sales Manager
Nichibei Parts Sdn Bhd
01.2009 - Current
Purchasing Executive
Clarion Malaysia
01.2000 - 01.2009
MBA - Business Administration And Management
KDU Penang
04.1998 - 01.2000
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