Sze Ling Tan
LONDON
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
Barista
Leto
10.2023 - 02.2024
- Maintained regular and consistent attendance and punctuality.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Server
Mama Li
10.2023 - 01.2024
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Boba Barista
Chatime Bubble Tea
02.2022 - 06.2022
- Mastered various brewing techniques to ensure optimal tea flavor in every beverage served.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Demonstrated strong multitasking abilities by preparing multiple orders simultaneously without compromising quality.
- Used POS system to accurately enter orders and process payments.
Marketing Assistant
Padini Holdings
02.2020 - 02.2021
- Coordinated meetings between the logistics department and merchandisers to develop ideas, discuss progress, and set goals.
- Planned warehouse intakes and outbound stock flows to drive efficiencies.
- Managed inventory to secure high-performing seasonal collections in line with customer demand.
- Assessed existing product ranges, formulating plans for future items.
- Tracked stock availability levels to drive sales and team performance.
Marketing Intern
Pink N' Proper
12.2018 - 03.2019
- Scheduled social media posts and promptly responded to customer messages.
- Participated in weekly brainstorming meetings, contributing innovative ideas for upcoming marketing initiatives and branding efforts.
- Assisted in editing and writing content for blogs and newsletters.
- Contributed to creating mock-ups, email campaigns and social media content.
- Managed database and customer management system programs to maintain accurate records.
Education
Diploma of Higher Education - Fashion marketing and management
Raffles College of Higher Education
Kuala Lumpur 07.2017 - 07.2019
Bachelor of Arts - Fashion PR and communication
Coventry University
London 09.2021 - 04.2022
Master of Arts - Digital fashion
University for creative arts
Epsom, Surrey 09.2022 - 09.2023
Skills
- Digital content generation
- Social media campaign management
- Copywriting abilities
- User Interface (UI) design
- Proficient in Clo 3D, Daz 3D, Maya, Adobe Substance sampler & Painter, Spark AR Studio
- Negotiation Tactics
- Inventory Management
- Adaptable and Flexible
Languages
English
Fluent
Chinese (Mandarin)
Native
Chinese (Cantonese)
Upper intermediate
Malay
Fluent
Timeline
Barista
Leto
10.2023 - 02.2024
Server
Mama Li
10.2023 - 01.2024
Master of Arts - Digital fashion
University for creative arts
09.2022 - 09.2023
Boba Barista
Chatime Bubble Tea
02.2022 - 06.2022
Bachelor of Arts - Fashion PR and communication
Coventry University
09.2021 - 04.2022
Marketing Assistant
Padini Holdings
02.2020 - 02.2021
Marketing Intern
Pink N' Proper
12.2018 - 03.2019
Diploma of Higher Education - Fashion marketing and management
Raffles College of Higher Education
07.2017 - 07.2019
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