Summary
Overview
Work History
Education
Skills
Languages
Timeline
EXTRA-CURRICULAR ACTIVITIES
Section name
Hobbies and Interests
Generic
Sze Wan Yin

Sze Wan Yin

Masjid Tanah

Summary

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Content moderation specialist with strong analytical skills and keen attention to detail. Known for maintaining high standards and ensuring adherence to community guidelines, with focus on efficient problem-solving. Effective in team collaboration and adaptable to changing needs, reliable in achieving results. Proficient in identifying and addressing inappropriate content, maintaining platform integrity, and contributing to positive user experience.

Overview

9
9
years of professional experience

Work History

Content Moderator & Text Label

Concentrix
03.2023 - Current
  • Maintained a high level of accuracy in identifying and flagging prohibited materials, resulting in improved site quality.
  • Reviews and manages user generated content which includes text, images and audios, ensuring it aligns with the platform's guidelines and policies.
  • Increased overall platform safety by proactively identifying trends or patterns in harmful or abusive content.
  • Identify and escalate inappropriate content such as hate speech, harassment, sexual or violence.

Website Writer

Jinjiang
07.2021 - 01.2023
  • Focus on creation.
  • Enhance writing skills.
  • Read more literature to broaden knowledge.
  • Remained flexible, adaptable, and committed to the readers.
  • Engaged with reader.

Sales Agency

BOA Group SDN BHD
03.2020 - 06.2022
  • Joined BOA Group during internship period.
  • Answered phone call from customers
  • Visited customers when necessary
  • Provided after-sales service
  • Explained content of the product to customers
  • Learned form layouts skill in order to display the products to customers
  • Improved team efficiency by training and mentoring individuals and setting achievable performance goals.

Part-timer Clerical Processor

Grafik Nuri SDN BHD
03.2017 - 11.2017
  • Work as a part-timer at Grafik Nuri SDN BHD.
  • Responsible to forward the phone calls.
  • Responsible to record bills.
  • Responsible to check and modify the account errors.
  • Responsible to dispose the sundries, such as photocopies, input data, recycle unused materials and communicate with delivery man.

Part-timer Cashier

Pasar Mini Thai Ka
03.2016 - 05.2016
  • Work as a part-timer cashier at Pasar Mini Thai Ka.
  • Responsible to collect the money.
  • Learned to communicate with customers.
  • Served as friendly, hardworking, and cheerful employee to face customers.

Education

Bachelor Degree - Banking and Finance

Tunku Abdul Rahman University College(Taruc)
01.2021

UEC - undefined

Pay Fong Middle School
01.2014

Skills

  • Computer Skills
  • Communication Skills
  • Writing Skills
  • Active Listening Skills
  • Empathy
  • Time Management Skills
  • Adaptability
  • Creative Thinking Skills

Languages

Chinese - Native
English - Intermediate
Malay - Intermediate

Timeline

Content Moderator & Text Label

Concentrix
03.2023 - Current

Website Writer

Jinjiang
07.2021 - 01.2023

Sales Agency

BOA Group SDN BHD
03.2020 - 06.2022

Part-timer Clerical Processor

Grafik Nuri SDN BHD
03.2017 - 11.2017

Part-timer Cashier

Pasar Mini Thai Ka
03.2016 - 05.2016

UEC - undefined

Pay Fong Middle School

Bachelor Degree - Banking and Finance

Tunku Abdul Rahman University College(Taruc)

EXTRA-CURRICULAR ACTIVITIES

Member of Choir Class, 2014 

Joined a choir class and obtained 3rd place in choir competition. 


Member of Drama Club, Melaka 2010-2014 

Had chance to perform on stage. Making props needed in performances. Learned basic light-up skills. Learned basic photography skills. Learned basic script writing skills. 


General Affairs of Chinese Chess Club, 2019 

Won silver medal with team in Chinese chess competition. 

Section name

  • Learned extra computer skills:
  • 3D design
  • Illustrator
  • Adobe Photoshop skills

Hobbies and Interests

Board games, Writing, Painting, Listening music, Literature, including novels and non-fiction books, Crafts, such as embroidery, Movie, Travel

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Sze Wan Yin