Summary
Overview
Work History
Education
Skills
Timeline
Generic
Sylvester Timothy

Sylvester Timothy

Club Manager
Puchong Batu Dua Belas,10

Summary

*Seasoned Club Manager runs smooth day-to-day business operations. Well-versed in overseeing staff members, managing suppliers and taking full control of budget. Brings industry best practices to every area while delivering on operational, financial and strategic goals.

*Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

*To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

19
19
years of professional experience

Work History

Club Manager (Zone Entertainment)

Genting Highlands Resorts
07.2022 - Current
  • Oversees 4 outlets which includes entertainment, plan and organize day-to-day operations of Genting Club Ltitude Restaurant & Lounge & 360 Bar (most buzzing bar within the Casino), plus Genting Rouge, complex which has astonishing design with various priceless, amazing & sophisticated art pieces & also oversees Cloud 9 Disco & Be A Star Karaoke operations.
    •Head of Zone operations with 5 executives plus 44 staffs reporting in line.
    •Execute private events according to the function order and catering specifications. Ensures the function staff preparation, staff uniform, cleanliness, etc.
    • Responsible for business seeking, revenue generating, planning menu, promotions, special events & parties arrangement.
    •To review and analyze performance and expenses and plan corrective measures to overcome shortcomings.
    •Controlled all company assets, facilities, equipment and purchased new equipment and oversee facility renovation & R&M projects.
    •Direct all financial, budgeting, operating, compliance, purchasing, human resource, public relations, and administrative functions.
    •Developed and implemented strategies that supports achievement of the goals.
    •Ensured timely execution of tasks & well versed in the P&L report, operating forecasts, cash management, new project evaluation and taxation, legal, regulatory, equipment maintenance, and advertising, cost/pricing and related activities.

Assistant Club Manager (Genting Club)

Genting Highlands Resorts
12.2020 - 06.2022

•Plan and organize day-to-day operations of Genting Club (Restaurant, Lounge & Bar & Events Management).
•Execute high-end private events according to the function order and catering specifications. Ensures the function staff preparation, staff uniform and cleanliness.
• Responsible for planning menu, promotions, special events & parties arrangement.
•To review and analyze performance and expenses and plan corrective measures to overcome shortcomings.
•Controlled all company assets, facilities, equipment and purchased new equipment and oversee facility renovation & R&M projects.
•Directed all financial, budgeting, operating, compliance, purchasing, human resource, public relations, and administrative functions.
•Developed and implemented strategies that supports achievement of the goals.
•Ensured timely execution of P&L report, operating forecasts, cash management, new project evaluation and taxation, legal, regulatory, equipment maintenance, and advertising, cost/pricing and related activities.

Assistant Club Manager (Tai Xuan Platinum Club)

Genting Highlands Resorts
11.2017 - 11.2020

* Pre-Opening Team
* An exclusive Gaming Platinum Club at Sky Casino / Sky Plaza with 6 Private Gaming Suite Room, Lumina Bar & Lounge & Tai Xuan restaurant which caters exquisite Cantonese Cuisine.
* Manage day to day operations, in room dining, events organizing & VVIP private dine in's.
* Improvised work processes, service sequences & promotions to generate revenue & improve work proficiency.
* Managed a total of 38 staff, to ensure they all are providing top notch service efficiently and at the same time ensuring guests are fantastically inspired when they dine in.
* Maintaining Food Cost & Beverage Cost as planned, systems, manpower planning, Profit & Loss explanation & reviews, menu planning development/improvisation of departmental manual, provide staff training & development & manages Repair & Maintenance within budget.

Club Executive (e18hteen Inspired Cuisine)

Genting Highlands Resorts
06.2016 - 10.2017

* A place that is inspired by artisanal cuisine headed by a Japanese Executive Chef covering 3 different cuisine; Japanese, Chinese & Western.
* Manage day to day operations, in room dining, events organizing & VVIP private dine in's.
* Improvised work processes, service sequences & promotions to generate revenue & improve work proficiency.
* Managed a total of 20 staff, to ensure they all are providing top notch service efficiently and at the same time ensuring guests are fantastically inspired when they dine in.
* Partner with FORBES Travel Guide to ensure services & facilities are always at Excellent levels.
* Maintaining Food Cost & Beverage Cost as planned, systems, manpower planning, P&L explanation & reviews, menu planning development/improvisation of departmental manual, provide staff training & development & manages Repair & Maintenance within budget.

Club Executive (Maxims Dining)

Genting Highlands Resorts
05.2013 - 05.2016

* An exclusive Gaming Club catered for Genting's Platinum Card Holders
* Has a fully fledged gaming facility, Buffet restaurant + Ala Carte and a Lounge.
* Independently dealt with the opening of the Lounge, designs, beverage & location set up.
* Managed a total of 60 staff, to ensure they all are providing top notch service efficiently and at the same time ensuring the Club operations are managed wisely & effectively in terms of people, processes & policies.
*Maintaining Food Cost & Beverage Cost as planned, systems, manpower planning, P&L explanation & reviews, menu planning development/improvisation of departmental manual, provide staff training & development & manages Repair & Maintenance within budget.

Club Supervisor (Crockfords Butler)

Genting Highlands Resorts
07.2011 - 04.2013

Senior Club Assistant (Maxims Butler)

Genting Highlands Resorts
06.2008 - 06.2011

Club Assistant (Maxims Butler)

Genting Highlands Resorts
04.2007 - 05.2008

Waiter (Indulgence Restaurant)

Indulgence Restaurant
01.2005 - 03.2007

*Business owned by a Datin
*Managed to get exposure to serving Ministers, Cooperate Guests & Royalty.
*Basic waiter job scope

Education

High School Diploma -

SMK Seri Putera
Ipoh
04.2001 -

Skills

Adaptability and Flexibility

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Timeline

Club Manager (Zone Entertainment)

Genting Highlands Resorts
07.2022 - Current

Assistant Club Manager (Genting Club)

Genting Highlands Resorts
12.2020 - 06.2022

Assistant Club Manager (Tai Xuan Platinum Club)

Genting Highlands Resorts
11.2017 - 11.2020

Club Executive (e18hteen Inspired Cuisine)

Genting Highlands Resorts
06.2016 - 10.2017

Club Executive (Maxims Dining)

Genting Highlands Resorts
05.2013 - 05.2016

Club Supervisor (Crockfords Butler)

Genting Highlands Resorts
07.2011 - 04.2013

Senior Club Assistant (Maxims Butler)

Genting Highlands Resorts
06.2008 - 06.2011

Club Assistant (Maxims Butler)

Genting Highlands Resorts
04.2007 - 05.2008

Waiter (Indulgence Restaurant)

Indulgence Restaurant
01.2005 - 03.2007

High School Diploma -

SMK Seri Putera
04.2001 -
Sylvester Timothy Club Manager