SYIFFA MAISARAH
Shah Alam
Summary
Recent graduate with foundational knowledge in Institutional development and hands-on experience gained through academic projects, internships and organisational experience. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
5
5
years of professional experience
Work History
Talent Development Officer
Monash University Malaysia
11.2024 - Current
- Support and execute comprehensive talent development programs across the University, aligned with the University’s objectives and goals.
- Collaborate cross-functionally and across schools/units to assess learning needs, identify skill gaps and design targeted development initiatives.
- Utilise learning management systems (LMS) to deliver and track training programs, ensuring accessibility and effectiveness as well as ensuring HRDC processes and guidelines are adhered to
- Stay abreast of industry trends and best practices in talent management, incorporating innovative approaches to enhance learning outcomes.
- Contribute towards continuous review and improvement of HR business practices, operational processes and service provision.
Human Resources Intern
Eastspring Investments Berhad
03.2024 - 08.2024
- Assist in screening forms and resumes of applicants.
- Plan and schedule interviews with candidates.
- Manage job advertisements on job portals and performing related follow-up.
- Assist the HR team in organizing Company events.
- Assist in employee training and development matters.
- Assist in employee engagement programs
- Assist with company’s special projects
Waitress
Nandos Chickenland Malaysia
01.2021 - 04.2023
- Ensuring prompt delivery to enhance customer satisfaction.
- Proactively upsell additional items, such as appetizers, desserts, and specialty drinks, enhancing overall sales.
- Engage customers to guarantee satisfaction and handle any issues or special requests.
- Communicate customer preferences with kitchen workers to guarantee smooth service.
Education
Bachelor’s of Communication (Hons.) - Instructional Communication and Training
Universiti Teknologi MARA (UiTM)
01.2024
Diploma - Communication and Media
University of Selangor (UNISEL)
01.2019
Sijil Pelajaran Malaysia (SPM) - undefined
SMK Sungai Pelek
01.2016
Skills
- Recruitment & Talent Acquisition
- Employee Engagement
- Graphic Design
- Training ad Development
- Web coding and CSS
- Microsoft Suites
- HR Metrics and Analytics
- Video Editing
- Event Management
- Problem-solving
- Interpersonal communication
- Decision-making
- Relationship building
- Team collaboration
- Task prioritization
- Reliability
- Customer service
- Time management
- Attention to detail
- Adaptability and flexibility
Accomplishments
- Chosen as one of 10 students to receive the NITORI Japan Scholarship Foundation.
- Dean’s list every semester
- Graduated with First Class Honours for Bachelor's Degree and Diploma
- Awarded as best student for Diploma in Communication and Media in 2019
Languages
Malay (Advanced)
English (Advanced)
Korean (Intermediate)
Japanese (Beginner)
Timeline
Talent Development Officer
Monash University Malaysia
11.2024 - Current
Human Resources Intern
Eastspring Investments Berhad
03.2024 - 08.2024
Waitress
Nandos Chickenland Malaysia
01.2021 - 04.2023
Sijil Pelajaran Malaysia (SPM) - undefined
SMK Sungai Pelek
Bachelor’s of Communication (Hons.) - Instructional Communication and Training
Universiti Teknologi MARA (UiTM)
Diploma - Communication and Media
University of Selangor (UNISEL)