Cycling
Syed Ahmad Faiz Syed Yusoff Fadzil
Chief Executive Officer
28 Jalan 7a Kemensah Heights,Ampang
Summary
Strategic-thinking individual experienced in turning low-performing organizations into top revenue producers. Offering engaging and pleasant personality with expertise improving customer relationships.
Proactive Chief Executive Officer produces high-quality Pre work by applying determination and attention to detail.
Performance-oriented and enterprising leader with organized nature and analytical problem-solving approach. Business-driven individual with more than 15 years working as Director for Premium Market Segments. Determined and experienced in client rapport, budget control and employee mentoring and coaching.
Talented Director with excellent marketing, customer service and facility oversight skills coupled with more than 20 years of experience. Highly effective and comfortable working with people at all organizational levels.
Overview
3
3
Languages
3
3
years of post-secondary education
35
35
years of professional experience
Work History
Country Director
Radicare Middle East
Abu Dhabi, United Arab Emirates
01.1998 - 01.1999
- Created annual budget and developed comprehensive plan to accomplish company objectives while staying within budget.
- Collaborated with management, technical crew members and fellow supervisors to organize efficient operations and achieve demanding schedule targets.
- Worked closely with organizational leadership, including board of directors, to strategically affect direction of operations.
- Directed work of turnkey Design and Build Hospital in the Middle East and assembled team members to create cutting-edge Non Clinical Support Services work For Al Ain, Al Noor and Al Khaja Women and Children Hospitals.
- Presented RFP for the Crown Prince of Dubai on the Privatisation Projects for Non Clinical Support Services.
- Participated and was short listed to Design and Build 4 Brans new hospitals in the United Arab Emirates.
Head of Business Development
Radicare (M) Sdn Bhd
Kuala Lumpur, Kuala Lumpur
01.1997 - 01.1999
- Investigated and addressed business development challenges to proactively mitigate problems in the newly appointed Privatisation Project of Non Clinical Support Service under the purview of Ministry of Health Malaysia.
- Developed comparison tables of products and services by researching product pricing, ratings and performance for the 5 core business i.e. Linen and Laundry, Bio Medical Engineering, Clinical Waste Management, House Keeping and Cleaning Services for 70 Government Hospital in Klang Valley and East Coast of Malaysia with more than 10,000 beds.
- Identified RM 10 million in revenue opportunities by expanding the market from Governments hospital to Private Hospitals.
- Collaborated with sales and marketing departments to support business objectives and client acquisition.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit by doing centralised buying contract of consumables in hospitals or all the Non Clinical Support Services.
Chief Executive Officer
Falida Motor Sdn Bhd
Kuala Lumpur, Kuala Lumpur
01.2008 - Current
- Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth.
- Achieved more than 500 units sales of Reconditioned cars by using market expertise and business knowledge to make proactive decisions.
- Expert in sourcing cars from Japan, Australia, United Kingdom and South Africa.
- Managed to Increase the Group Revenue to more than Rm100 million per annum.
- One of the leading Car Importers in Malaysia, was conferred "Excellence In Luxury Vehicles Importer" by Malaysian Chamber Of Commerce 2017 and "Luxury Automotive Excellence Global Responsible Business Leadership Award 2018" by Institute of Sustainability.
Chief Executive Officer
BMW FM Autohaus Sdn Bhd
Kota Kinabalu, Sabah
01.2010 - 08.2018
- Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth.
- Turnaround BMW Brand in North Borneo by increasing the sales to 5 times (more than 500 units)
- Set up BMW, MINI, Motorrad and Rolls Royce in the State of Sabah.
- Set up After Sales Services for all brands under BMW Group.
- Market Leader for BMW Plug in Hybrid and Managed to set up full pledge electric service center in Kota Kinabalu
- Managed to create brand loyalty and brand presence in the North Borneo by introducing white card loyalty programme and BMW lifestyles programme
- Conferred as the "Global Best Performing Dealer After Sales" during the BMW Motorrad Dealer Conference 2015 in Lisbon Portugal.
Chief Executive Officer
Sentimas Sdn Bhd
Kuala Lumpur , Kuala Lumpur
01.2004 - 01.2008
- Responsible for the Importation Premium and Luxury Cars from Abroad
- One of the Best Premium Showroom in Kuala Lumpur
- Managed to grow the business from importing 100 units of Luxury cars to 500 units a year.
- Assisted the group in passing yearly Audit by MInistry Of International Trade and Investment Malaysia
- Expanded the group Supplier Chain in United Kingdom and Japan
Chief Operations Officer
Ming Heng Motor Group of Companies
Kuala Lumpur, Kuala Lumpur
01.2002 - 01.2004
- Increased Sales Turnover by 200% across multiple departments within the Premium Used Cars Market.
- Implemented brand development strategies, including business development strategies, logo designs, and website designs. Was overseeing the Magazine and Print Ads Advertisement.
- Deliver strategic and practical advice for operations at 6 Premiums Showrooms.
- The first Used Cars company who managed to Issue Credit Cards in collaboration with EON Bank.
- One of the most successful Used Car company in Malaysia until now.
- Managed to set up Gabungan Jujur Sdn Bhd " The biggest Premium Used cars and Luxury Showroom in A shopping mall" at South City Plaza over 44,000 sq ft.
Executive Director
Mesra Harmoni Sdn Bhd (Hyundai)
Kuala Lumpur, Kuala Lumpur
01.2001 - 01.2003
- Monitored sales forecasts and projected financial planning for organization to achieve revenue goals.
- Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth for all Hyundai Cars
- One of upcoming Dealer in Hyundai.
Assistant Head, Interest Free Banking Unit
Hong Leong Bank Berhad
Kuala Lumpur, Kuala Lumpur
01.1997 - 01.1998
- Worked closely with manager to provide effective assistance for specific aspects of business operation in setting up Syariah Compliance Interest Free Banking Units.
- Overseeing the Parallel Banking system on Interest Free Banking and Conventional Banking System.
- Conducted Training to all Branches on the Products of Interest Free banking.
- Managed to come up with 5 products or the Interest Free Banking to qualify the bank as tier one bank in Malaysia.
- Managed to secure RM100 million business in the 1st year of operation.
Management Trainee
Hong Leong Bank Berhad
Bangsar, Kuala Lumpur
01.1996 - 01.1997
- Responded to customer concerns swiftly to maintain satisfaction.
- Explained services and products to customers in friendly and engaging way.
- Resolved escalated concerns using professionalism and understanding of all facets of issue.
- Created internal control of day-to-day transactions and punctually opened and closed business.
- Planned and implemented team projects to accomplish objectives.
- Assisted established management staff with operational oversight, business development and process improvement strategies.
- Reviewed financial accounts for accuracy and resolved discrepancies.
- Regulated service delivery to keep operations efficient and in line with budget requirements.
Education
BBA - Finance And Marketing (Double Major)
International Islamic University
Kuala Lumpur 01.1993 - 01.1996
Skills
Business Development
undefinedAccomplishments
- Supervised team of 100 staff members as the Group CEO
- Resolved product issue through consumer testing and brand Planning
- Managed to turnaround BMW Brand in the most difficult Market in Malaysia.
- Managed to increased Brand Loyalty by introducing various Lifestyle, Marketing Programme for BMW, MINI and Motrorrad.
- Won Award for World Best Performance in After Sales during International Motorrad Dealers Meeting in Lisbon Portugal
- Winner of Excellence Luxury Vehicle Importer 2017 Malaysian Chamber Of Commerce
- Winner of Global Responsible Business Awards under the category of Luxury Automotive Excellence by Institute of Sustainability.
Interests
Avid Sportsman and Cyclist (more than 13,000 KM a year)
I am an avid cyclist, will normally start my day by cycling 60KM to 100 km before I start my day.
Timeline
Chief Executive Officer
BMW FM Autohaus Sdn Bhd
01.2010 - 08.2018
Chief Executive Officer
Falida Motor Sdn Bhd
01.2008 - Current
Chief Executive Officer
Sentimas Sdn Bhd
01.2004 - 01.2008
Chief Operations Officer
Ming Heng Motor Group of Companies
01.2002 - 01.2004
Executive Director
Mesra Harmoni Sdn Bhd (Hyundai)
01.2001 - 01.2003
Country Director
Radicare Middle East
01.1998 - 01.1999
Head of Business Development
Radicare (M) Sdn Bhd
01.1997 - 01.1999
Assistant Head, Interest Free Banking Unit
Hong Leong Bank Berhad
01.1997 - 01.1998
Management Trainee
Hong Leong Bank Berhad
01.1996 - 01.1997
BBA - Finance And Marketing (Double Major)
International Islamic University
01.1993 - 01.1996
Cycling
An avid Cyclist, I cycled a mininum of 60Km before I start my day.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Business opportunities are like buses, there’s always another one coming.
Richard Branson
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