Syed Omar
Malacca, Melaka,04
Summary
Dynamic leader with extensive experience in staff development, operation management, and performance optimization. Proven track record in increasing revenue and reducing costs through strategic planning and efficient team leadership. Expertise in workforce management, employee training, and cultivating key partnership for business growth.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Manager
Woodbox Fitness
04.2021 - Current
- Led a team of 11 staff, increasing staff size and cross training employees for maximum team agility.
- Increased revenue by 40% and reduced operational costs by 10% through the implementation of inventory tracking and workflow optimization.
- Developed strategic partnerships with local businesses, contributing to business growth and new customer acquisition.
Personal Trainer
Move Private Fitness
12.2017 - 03.2021
- Led group and personal fitness sessions specializing in injury prevention, nutrition and fitness programming.
- Increased client retention by 70% through personalized workout plans
Education
BACHELOR OF LAW - LAW
MULTIMEDIA UNIVERSITY
Malacca, Melaka, Malaysia04-2017
Skills
- Leadership & Mentorship
- Client Relationship Management
- Process Optimization
- Data Analysis for Operational Efficiency
- Project Management
- Staff Retention
Accomplishments
- Expanded team from 4 to 11 members, improving operational efficiency and customer service.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Increased company revenue by 40% in just 12 months.
- Streamlined company operations, cutting expenses by 10% and increasing overall productivity.
- Business Development - Initiated key partnerships with local corporate business which improve revenue growth.
- Developed a structured hierarchy and growth plan for trainers, fostering professional development and retention.
- Maintained high staff retention, with only 2 trainers leaving during my tenure by fostering a positive work environment and providing growth opportunities.
Certification
- Certified Personal Trainer (CPT) -Led over 500 personal training sessions and group classes
- Crossfit Level 1
- Kettlebell Level 1, FTA
- Bootylicious, FITM
- Primary (CPR) & Secondary (First Aid) & AED Training, PFC
- Hypertrophy Programming- A complete guide, Dr Arvin Raj
Languages
Malay
Native language
English
Advanced
C1
Mandarin
Intermediate
B1
Timeline
Manager
Woodbox Fitness
04.2021 - Current
Personal Trainer
Move Private Fitness
12.2017 - 03.2021
BACHELOR OF LAW - LAW
MULTIMEDIA UNIVERSITY
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