Syazana Zaini Faizal Zaini
Baling, Kedah
Summary
Motivated and hardworking individual with hands-on experience in food preparation, customer service and cashier operations. Self-employed as a food vendor partner with a strong commitment to quality, efficiency, and customer satisfaction. Previously worked in a retail and hospitality environments, developing excellent communication, teamwork, and organizational skills. Adaptable, eager to learn, and passionate about delivering great service in every role.
Overview
7
7
years of professional experience
Work History
Food Vendor Partner
Self-Employed
01.2024 - 04.2025
- Prepared and delivered home-cooked meals to vendors for daily resale.
- Managed menu planning, food sourcing, and meal preparation independently.
- Maintained high standards of food quality, hygiene, and timely delivery.
- Built strong, ongoing partnerships with local food vendors.
Customer Service
Leeden Hercules
11.2020 - 12.2021
- Assisted customers in selecting appropriate products based on their needs.
- Provided product information, recommendations, and after-sales support to ensure customer satisfaction.
- Operated the cash register, processed sales transactions, and handled returns or exchanges.
- Maintained store cleanliness, organized displays, and ensured product availability.
Cashier
Yoshinoya Hanamaru Restaurant
02.2020 - 08.2020
- Greeted guests warmly and processed dine-in and takeout orders accurately using POS system.
- Handled cash, credit card, and mobile payments, ensuring smooth and efficient transactions.
- Assisted with customer inquiries, special requests, and resolving minor service issues.
- Maintained cleanliness and organization at the cashier counter and front-of-house area.
Intern
Hotel Vistana Penang
03.2018 - 06.2018
- Assisted kitchen staff in daily food preparation, including chopping, portioning and basic cooking tasks.
- Maintained cleanliness and organization of kitchen area, following strict hygiene and safety standards.
- Supported chefs in meal plating, garnishing, and buffer setup during service hours.
- Learned kitchen operations, food handling procedures, and teamwork in a professional hospitality setting.
Education
Sijil Pastri -
Kolej Komuniti Baling
Baling, Kedah, Malaysia01-2018
Sijil Pelajaran Malaysia -
SMK Aman Jaya
Sungai Petani, Kedah, Malaysia01-2015
Skills
- Strong communication skills
- Sales and marketing
- Food safety knowledge
- Vendor relationship management
- Time management
- Team collaboration
Timeline
Food Vendor Partner
Self-Employed
01.2024 - 04.2025
Customer Service
Leeden Hercules
11.2020 - 12.2021
Cashier
Yoshinoya Hanamaru Restaurant
02.2020 - 08.2020
Intern
Hotel Vistana Penang
03.2018 - 06.2018
Sijil Pastri -
Kolej Komuniti Baling
Sijil Pelajaran Malaysia -
SMK Aman Jaya
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