SYAZANA HAZRA BINTI SHAFRI
E-commerce Executive
Kuala Lumpur
Summary
Developed skills in fast-paced e-commerce environment, looking to transition into new field. Demonstrated ability to analyze market trends, optimize online sales strategies, and manage digital marketing campaigns. Ready to leverage these transferable skills to contribute effectively in different industry or role.
Overview
8
8
years of professional experience
6
6
years of post-secondary education
2
2
Languages
Work History
E-commerce Executive (Trainer Live Host)
Skechers Sdn Bhd
Kuala Lumpur, Kuala Lumpur
07.2023 - Current
- Creating engaging content for their social media platforms, including TikTok, Lazada, and Shopee
- Explore and develop new marketing campaigns
- Crafting engaging copies and captions for TikTok, Lazada, and Shopee
- Submit and manage campaign operations for the TikTok platform
- Coaching individuals to become skilled and engaging live hosts
- Hosting live sessions for up to 3 hours
- Monitored online feedback provided by customers regarding services and products to identify points for improvement.
- Monitored daily social media content implementation and consumer interaction to assess branding efforts.
Marketing Content Creator
Zonar
Kuala Lumpur, Kuala Lumpur
08.2022 - 01.2023
- Doing content for their website, blog, email. Minimum 5 video per week.
- Learn to do some new marketing campaign
- Creating copies and captions for IG/FB and for others campaign
- Engaging in video creation and video editing
- Editing visual posting for IG/FB using adobe illustration. Every campaign need to edit 5-10 posting.
Business Owner
Business Online (Food & Live Bundle TikTok)
Kuala Lumpur, Kuala Lumpur
03.2019 - 07.2022
- Manage to do problem solving
- Learnt to do marketing and sales
- Have to give the creative menu to customer
- Manage the time skills between business and personal
- Learnt to innovative my own product
- I conduct live sessions from evening to night, showcasing and selling the knitwear I offer
Retail Assistant
Pet Lovers Centre MyTownKL
Kuala Lumpur, Kuala Lumpur
10.2017 - 01.2018
- Assist customer enquiry the best food or accessories for their pet
- Involve making connections with guests, understanding their needs and helping them find the products and services they desire
- Learn the basics of business operations
Retail Assistant
Watsons Personal Care Store HQ
Kuala Lumpur, Kuala Lumpur
05.2017 - 08.2017
- Learn to do invoice, memo and also the courier
- Manage to communicate with supplier
- Maintained tidy and organized store environment to comply with cleanliness standards.
Education
BBA - ENTREPRENEURSHIP AND INNOVATIVE
Universiti Kebangsaan Malaysia
Bangi, Selangor 01.2018 - 01.2021
High School Diploma -
Universiti Tenaga Nasional Muadzam Shah Pahang
Muadzam Shah, Pahang 01.2015 - 01.2017
SIJIL PELAJARAN MALAYSIA -
SMK SERI BINTANG SELATAN
KUALA LUMPUR 01.2014 - 11.2014
Skills
Time Management
Leadership
Verbal & Written communication
Microsoft office/ M365 (Words, Powerpoint, Excel and HTML)
Adobe Illustration and Canva
E-commerce platforms
Online advertising
Mobile commerce
Document management
Customer service
undefinedExtra-Curricular Activities
Public Relation exco Entrepreneurship and innovation club Facilitator of Perangsang Selangor Cerdik 2019 Programme Facilitator of Program Advokasi Kepengunaan Komuniti B40 di Puchong
Timeline
E-commerce Executive (Trainer Live Host)
Skechers Sdn Bhd
07.2023 - Current
Marketing Content Creator
Zonar
08.2022 - 01.2023
Business Owner
Business Online (Food & Live Bundle TikTok)
03.2019 - 07.2022
BBA - ENTREPRENEURSHIP AND INNOVATIVE
Universiti Kebangsaan Malaysia
01.2018 - 01.2021
Retail Assistant
Pet Lovers Centre MyTownKL
10.2017 - 01.2018
Retail Assistant
Watsons Personal Care Store HQ
05.2017 - 08.2017
High School Diploma -
Universiti Tenaga Nasional Muadzam Shah Pahang
01.2015 - 01.2017
SIJIL PELAJARAN MALAYSIA -
SMK SERI BINTANG SELATAN
01.2014 - 11.2014
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