SYARIFAH NUR SALWA B INTI MOHD BASERI
Senawang
Summary
A Branch Manager with a decade of experience in banking, sales, and branch management. Extensive expertise in revenue generation, business development, finance regulations, requirements, and general bank operations. Proficient in multitasking and team leadership with exceptional attention to detail and sales skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
BRANCH MANAGER
CIMB BANK
08.2020 - Current
- Responsible for branch's performance in sales, service and compliance
- Guide, motivate and drive branch staff towards achieving shared goals
- Develop new business and maintain strong relationship with customers and the community
- Maintain branch safety and security standards
BANCA BUSINESS MANAGER
CIMB BANK
06.2020 - 08.2020
- To ensure all staff are hitting their monthly target
- Conducted a training for new joiner as FSC
- Creating a strong relationship among the FSC and ensure they are fully guided by BBM
- Develop new business and maintain strong relationship with customers and the community
SENIOR FINANCIAL SERVICES CONSULTANT
CIMB BANK
11.2016 - 06.2020
- To promote and professionally sell a wide range of Bancassurance life insurance product to the Bank's existing and potential customers
- To provide professional advice and on appropriate financial product based on customer need
- To ensure customer satisfaction and provide excellent after sales service
- To plan and implement sales activities related to Bancassurance product in the market
- To achieve individual sales target and contribute towards the achievement of the branch target
ASSISTANT SALES MANAGER
RHB BANK
01.2014 - 01.2016
- Trained new employees on company equipment and prepared training materials
- Taught employees new and more efficient ways to perform their job
- Maintain revenue goals by quarter and year to date
- Managed accounts payable, account receivable and payroll
- Prepared annual company accounts and reports
Education
DEGREE IN HUMAN RESOURCES -
OPEN UNIVERSITY
Skills
- Sales professional
- Relationship building and management
- Product training
- Staff training
- Regulatory compliance
- Human resource knowledge
Certification
- Federation of Investment Managers Malaysia (FIMM)
- Pre-Contract Examination for Insurance Agents (PCEIA) Life
- Takaful Basic Examination (TBE)
- Certificate Examination in Investment Agent Life Insurance (CEILLI)
Accomplishments
- 2015, RHB Bank, Qualified to Hong Kong 2015
- 2017, CIMB Bank, KPI 4.60 / 5.00 Banca Sales Convention winner (Busan, KOREA) Year End Booster Gold Award
- 2018, CIMB Bank, KPI 4.60 / 5.00 Banca Sales Convention winner (BEIJING) Year End Booster
- 2019, CIMB Bank, KPI 4.90 / 5.00 Banca Sales Convention winner (Vienna, Austria) Year End Booster
- 2020, CIMB Bank, KPI 4.15 / 5.00
- 2021, CIMB Bank, KPI 4.10 / 5.00
- 2022, CIMB Bank, KPI 3.50 / 5.00 Banca Outstanding SuperStar 2022 (BM Category)
- 2023, CIMB BANK, Top ASB RD10 - 21 Million Disbursements
Personal Information
- Age: 37
- Gender: Female
- Nationality: Malaysian
- Marital Status: Married
Timeline
BRANCH MANAGER
CIMB BANK
08.2020 - Current
BANCA BUSINESS MANAGER
CIMB BANK
06.2020 - 08.2020
SENIOR FINANCIAL SERVICES CONSULTANT
CIMB BANK
11.2016 - 06.2020
ASSISTANT SALES MANAGER
RHB BANK
01.2014 - 01.2016
DEGREE IN HUMAN RESOURCES -
OPEN UNIVERSITY