SYAMSUL AMIR BIN ROZMAN
GOMBAK
Summary
Administrative operations professional with 11 years of experience supporting hostel management. Skilled in maintenance scheduling, facilities oversight, and independent problem-solving to sustain daily service continuity.
Overview
13
13
years of professional experience
Work History
HOSTEL ADMIN ASSISTANT
IIUM GOMBAK 03-6421-4067
GOMBAK, SELANGOR
10.2016 - Current
- Managed day-to-day contractor communication as principal site contact for facilities support.
- Kept facilities and maintenance operation records accurate and ready for quick reference.
- Resolved student issues during off-hours with clear, responsive service.
- Resolve student issues during off-hours, maintaining responsive service and problem clarity.
- Implemented strategies to maximise room occupancy and revenue, closely monitoring booking trends and adjusting rates accordingly.
Sales Executive
EASY RHB
03.2015 - 09.2016
- Markets and sell Personal Loan,ASB investment, Insurance and opens savings accounts with quality in mind towards customers in order to achieve monthly target.
- Duration of Service : March 2015- Now
Senior Advertising and Marketing Officer
ProDirect Sdn Bhd
06.2014 - 02.2015
- Advertise and markets products such as F&B products, Service and Maintenance,Beauty and Health, find and register for memberships and others.
- Duration of Service : June 2014 – February 2015 (9 months)
- Reason of leave : Finding better long-term work.
Telemarketer
Resource Entity Sdn Bhd
11.2013 - 05.2014
- Markets ASTRO products such as upgrades in HD through telesales in order to satisfy customers need.
- Duration of Service : November 2013- May 2014 (7 months)
- Reason of leave : Seek for more experience in other work field.
Education
Diploma - Business Studies (Management), Management, Accountancy, Logistics, Business Math, Business Management, Commercial Law,etc.
Polytechnics of Seberang Prai
11-2013
Skills
- Facilities management
- Problem solving
- Administrative skills
- Record keeping
- Customer service
- financial receipting
- Database management
- Vendor liaison
Timeline
HOSTEL ADMIN ASSISTANT
IIUM GOMBAK 03-6421-4067
10.2016 - Current
Sales Executive
EASY RHB
03.2015 - 09.2016
Senior Advertising and Marketing Officer
ProDirect Sdn Bhd
06.2014 - 02.2015
Telemarketer
Resource Entity Sdn Bhd
11.2013 - 05.2014
Diploma - Business Studies (Management), Management, Accountancy, Logistics, Business Math, Business Management, Commercial Law,etc.
Polytechnics of Seberang Prai