Syakirah Hanisham
Bayan Lepas, Penang
Summary
Entertainment professional with a profound understanding of audience engagement and performance dynamics. Known for innovative routines and the ability to connect with diverse audiences. Valued for collaborative spirit and reliability, seamlessly adapting to changing performance needs. Skilled in improvisation and stage presence, embodying charisma and professionalism.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Service Crew / Cashier
Ai-CHA Food My Sdn. Bhd
08.2025 - 10.2025
- Provided friendly and efficient customer service by taking and serving orders.
- Prepared beverages and desserts according to company SOP and quality standards.
- Processed over 25 customer transactions per day accurately and efficiently using point-of-sale systems.
- Maintained clean and organized checkout area to enhance customer experience.
Sales Assistant
Bata Malaysia
08.2024 - 10.2024
- Assisted over 30 customers per day with product selection and maintained stock displays.
- Improved communication and customer service skills in a fast-paced environment.
- Assisted over 25 customers per day in product selection and inquiries to enhance shopping experience.
- Assisted over 25 customers per day in making informed decisions by offering detailed product knowledge and comparisons.
Sales Assistant
Giant Hypermarket
05.2022 - 09.2022
- Processed transactions efficiently using point-of-sale systems, ensuring accuracy and speed.
- Maintained product displays and merchandising standards to attract customer attention.
- Handled over 30 customer inquiries, complaints, and returns professionally per day, ensuring a positive experience for all clients.
- Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
Education
Bachelor of English with Communication with Honours - English Language
Universiti Sultan Zainal Abidin
Kuala Terengganu, Terengganu, Malaysia07.2026
Matriculation programme - Accounting, Economics and Bussiness Studies
Penang Matriculation College
Kepala Batas, Penang, Malaysia01.2022
Skills
Bilingual Proficiency
Accomplishments
- Promoted to Inspector Rank in Siskor
- Successfully co-led the 'Unite for Unity' project as Deputy Director
- Selected as Facilitator for Minggu Mesra Siswa
Certification
- Certificate of Firearms Theory & Shooting Skills Assessment, Sukarelawan Siswa Siswi Koreksional (SISKOR), Malaysian Prison Department
- Certificate of Participation: Pre-Commission Programme & SISKOR Commissioning & Graduation Ceremony, Sukarelawan Siswa Siswi Koreksional (SISKOR), Malaysian Prison Department
- Dean's List Award: Semester 6
Languages
Malay
Bilingual or Proficient (C2)
English
Advanced (C1)
Leadership Roles
- Prison Inspector, Sukarelawan Siswa Siswi Koreksional (SISKOR), 25/09/24, Present
- Facilitator, UNISZA Student Orientation Week, Food Unit, 2023
- Deputy Director, Unite for Unity (SISKOR Final-Year Project), 2024
- Deputy Director, SISKOR Recruitment Promotion Programme, 2024
- Committee Member, Pre-Commissioning Program & Commissioning and Graduation Ceremony, 2024
- Committee Member, SISKOR Annual Camp, 2023
- Committee Member, SISKOR New Member Orientation Programme, 2023
- Marketing & Communication Team, Tunas Usahawan Siskor (TUSIS), 2023
- Public Relations Officer, Dare to Serve (SISKOR Final Year Project), 2023
- Logistics Committee, Dean's Award Ceremony (Faculty of Languages & Communication), 2025
- Participant, Kursus Kenegaraan Malaysia Madani (Majlis Mahasiswa Anak Pulau Pinang), 2025
Leadership Experiences
Inspector, Sukarelawan Siswa Siswi Koreksional (SISKOR)
- Held the rank of Prison Inspector under the Malaysian Prison Service Department.
- Actively involved in program planning, including pre-commission training and graduation ceremonies.
Facilitator, Orientation Week (Minggu Mesra Siswa)
- Supported food logistics and operations for the new students' orientation.
- Collaborated with fellow facilitators to ensure a smooth event flow.
Deputy Director, ‘Unite for Unity’ – Final Year Project SISKOR
- Oversaw event coordination and team management for a large-scale university carnival.
- Ensured seamless collaboration across units and activities.
Deputy Director, Promotional Program – SISKOR Recruitment
- Led promotional strategy for new SISKOR member intake.
- Assisted in recruitment campaigns and outreach initiatives.
Committee Member, Pre-Commission Training & Graduation
Ceremony – SISKOR
- Contributed to the execution of pre-commission workshops and official ceremonies.
- Coordinated participant logistics and activity flow.
Timeline
Service Crew / Cashier
Ai-CHA Food My Sdn. Bhd
08.2025 - 10.2025
Sales Assistant
Bata Malaysia
08.2024 - 10.2024
Sales Assistant
Giant Hypermarket
05.2022 - 09.2022
Bachelor of English with Communication with Honours - English Language
Universiti Sultan Zainal Abidin
Matriculation programme - Accounting, Economics and Bussiness Studies
Penang Matriculation College