SYAKILA SABRIN AISYAH YUSRI
JUNIOR ASSISTANT
Shah Alam, Selangor,10
Summary
High-energy Junior Assistant experienced in producing and proofreading correspondence, reports and presentations. Meticulous and systematic execution complemented by an adaptable approach to resolving issues. Eager to take on new position with long-term potential and room for advancement.
Overview
9
9
years of professional experience
Work History
JUNIOR ASSISTANT
PHN INDUSTRY SDN BHD
06.2022 - Current
- Contributed to team success by supporting colleagues in various tasks as needed.
- Assisted in the preparation of reports, providing essential data analysis that informed strategic decisions.
- Maintained physical filing system and retrieved documents on request.
- Entered data into system and checked for errors.
- Enhanced office efficiency by organizing files, managing calendars, and coordinating meetings.
- Supported sales efforts by creating presentations and marketing materials that showcased company offerings effectively.
- Improved document accuracy with meticulous proofreading and editing skills.
- Expedited daily operations through proficient use of Microsoft Office Suite tools.
- Facilitated the onboarding process for new hires, ensuring a smooth transition into the company culture.
- Gathered, organized and input information into digital database.
- Updated Human Resources Information System (HRIS) database, maintained data accuracy and assisted with system changes.
- Provided support for employee performance evaluations, ensuring timely completion and proper documentation.
- Managed benefits administration, ensuring accurate enrollment and providing helpful resources for employees.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Processed employee termination paperwork at direction of supervisory staff.
- Updated and maintained employee attendance records.
- Responded to employee inquiries regarding benefits and other HR topics.
- Processed documentation for employee actions such as new hires, grievance resolutions and terminations.
- Maintained a professional office environment by ordering necessary supplies, managing inventory levels, and organizing workspaces.
- Supported human resources initiatives with new employee onboarding, benefits administration, and recordkeeping tasks.
- Purchased and maintained office supplies.
PRACTICAL TEACHER
KOLEJ VOKASIONAL KLANG
11.2021 - 04.2022
- Promoted a positive classroom environment by establishing clear expectations and fostering mutual respect among students.
- Utilized data-driven assessments to inform instructional decisions and monitor student progress toward mastery of standards.
- Assisted in the development of curriculum materials designed to align with state standards while engaging learners in relevant content exploration.
- Incorporated real-world examples into lessons to enhance student understanding and retention of material.
- Continually refined teaching methods through professional development opportunities and collaboration with peers, enhancing overall teaching effectiveness.
- Monitored classrooms for safety and good behavior, offering students positive reinforcement to maintain discipline.
- Worked with classroom teacher to learn about current standards and best practices.
- Assisted in administering tests and other assessments to evaluate student progress.
- Prepared quizzes, tests and examinations to gauge how well students were learning.
- Increased educational expertise and knowledge by participating in instructor-oriented workshops.
- Fostered student curiosity and interest through creative hands-on activities.
CLINIC ASSISTANT
KLINIK AURORA
06.2019 - 05.2020
- Helped front desk staff register and process patients.
- Maintained adequate stock of medical supplies, equipment and forms in clinical areas.
- Assisted with documenting clinic activities and updated medical records.
- Ensured a clean and welcoming clinic environment by performing routine housekeeping tasks such as sanitizing surfaces and disposing of biohazardous waste properly.
- Assisted medical professionals in administering treatments, ensuring a safe and comfortable environment for patients.
- Improved patient experience by efficiently managing front desk tasks, including appointment scheduling and check-in procedures.
- Reduced wait times by swiftly completing administrative tasks such as data entry, billing procedures, and prescription refills.
- Streamlined inventory management by organizing medical supplies, regularly restocking exam rooms, and maintaining equipment cleanliness.
- Facilitated efficient patient flow by coordinating appointments, handling insurance verifications, and processing referrals in a timely manner.
- Set appointments for patients and reached out to reschedule appointments due to provider availability.
- Promoted patient health education through the distribution of relevant materials and responding to inquiries about preventive care measures.
- Expedited insurance claim processing by proactively verifying coverage details before services were rendered at the clinic.
- Maintained strict adherence to HIPAA regulations by protecting patient privacy during all interactions and documentation processes.
- Taught patients about medications, procedures, and care plan instructions.
- Collected and documented patient medical information such as blood pressure and weight.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Increased patient satisfaction levels through active listening skills, empathy, and prompt resolution of concerns or issues that arose during visits.
CASHIER
KFC
12.2015 - 04.2019
- Welcome customers and help determine their orders.
- Process customer orders and record them in the restaurant database.
- Relay customers’ orders to the kitchen staff.
- Ensure all orders are delivered to the customers in a timely manner.
- Accept cash and return the correct change.
- Tally money in the cash drawer at the beginning and end of each work shift.
- Place food orders in the appropriate bags and boxes.
- Respond to customer inquiries, issue receipts, and record customer suggestions.
- Clean and arrange eating, service, and kitchen spaces.
- Help kitchen staff when needed.
Education
SIJIL KEMAHIRAN MALAYSIA - VOCATIONAL TRAINING OPERATION (VTO)
CIAST SHAH ALAM
Shah Alam, Selangor, Malaysia 04.2001 -
DIPLOMA - Construction Technology
KOLEJ VOKASIONAL KUALA KRAI
KELANTAN 04.2001 -
SIJIL KEMAHIRAN MALAYSIA - PENYELIA BINAAN BANGUNAN
KOLEJ VOKASIONAL KUALA KRAI
KELANTAN 04.2001 -
SIJIL VOKASIONAL MALAYSIA -
KOLEJ VOKASIONAL KUALA KRAI
KELANTAN 04.2001 -
Skills
Report Preparation
Research abilities
File Organization
Document Management
Typing Speed
Mail handling
Clerical Support
Microsoft Office Suite
Office Administration
Data Entry
Team Collaboration
Verbal and written communication
File Management
Fast Learner
Team Leadership
Benefits Administration
Employment law knowledge
Human Resources Support
Computer Literacy
Languages
Malay
Native language
Malay
Proficient
C2
English
Upper intermediate
B2
Software
MICROSOFT WORD
MIROSOFT EXCEL
MICROSOFT POWER POINT
OUTLOOK
CANVA
BOSSNET
Additional Information
REFERENCES
Amni Shahira Binti Johari
Executive Quality Control
PHN Industry Sdn Bhd (PHNSA2)
Phone: 014-540 3496
Email: amni@phn.com.my
Pn Nazariah Binti Halid
Internship Training Coordinator
CIast Shah Alam
Phone: 03-5543 8233
Email: umv@ciast.gov.my
Timeline
JUNIOR ASSISTANT
PHN INDUSTRY SDN BHD
06.2022 - Current
PRACTICAL TEACHER
KOLEJ VOKASIONAL KLANG
11.2021 - 04.2022
CLINIC ASSISTANT
KLINIK AURORA
06.2019 - 05.2020
CASHIER
KFC
12.2015 - 04.2019
SIJIL KEMAHIRAN MALAYSIA - VOCATIONAL TRAINING OPERATION (VTO)
CIAST SHAH ALAM
04.2001 -
DIPLOMA - Construction Technology
KOLEJ VOKASIONAL KUALA KRAI
04.2001 -
SIJIL KEMAHIRAN MALAYSIA - PENYELIA BINAAN BANGUNAN
KOLEJ VOKASIONAL KUALA KRAI
04.2001 -
SIJIL VOKASIONAL MALAYSIA -
KOLEJ VOKASIONAL KUALA KRAI
04.2001 -