Summary
Overview
Work History
Education
Skills
Timeline
Generic
Syainuddin Bin Jaafar

Syainuddin Bin Jaafar

Klang, Selangor

Summary

Results-driven professional with a strong background in work coordination and teamwork. Expertise in report writing and process improvements, ready to leverage innovative strategies to support operational goals and enhance client experiences.

Overview

20
20
years of professional experience

Work History

Security and Cctv Officer

Klcc Convention Center
Kuala Lumpur
03.2018 - Current
  • Coordinated event logistics, ensuring seamless execution of functions and adherence to client specifications.
  • Oversaw setup and breakdown of event spaces, maintaining high standards of cleanliness and organization.

Supervisor Cafe

Dome Cafe Sdn Bhd
Kuala Lumpur, Malaysia
07.2015 - 01.2018
  • Supervised daily operations to ensure efficient workflow and high-quality service delivery.
  • Trained and mentored new staff on operational procedures and customer service standards.
  • Implemented process improvements to enhance productivity and reduce service wait times.
  • Monitored inventory levels and coordinated stock replenishment to meet customer demand.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.

Senior Captain

Society Cafe Autodome Sdn Bhd
Kuala Lumpur, Malaysia
04.2011 - 07.2015
  • Supervised daily operations, ensuring optimal service quality and guest satisfaction.
  • Trained and mentored junior staff, fostering team development and enhancing performance standards.
  • Implemented process improvements to streamline workflow and enhance operational efficiency.
  • Trained new hires on restaurant policies, menu offerings, and service techniques for seamless integration into the team.

Senior Waiter

Ancasa Hotel & Spa Kuala Lumpur
Kuala Lumpur, Malaysia
06.2006 - 03.2011
  • Supervised dining operations, ensuring exceptional guest experiences and service quality.
  • Coordinated with kitchen staff to streamline order delivery and maintain timely service.
  • Implemented suggestions for menu improvements based on guest feedback and preferences.

Education

Sk Sri Tanjung Papat 2
Sandakan, Sabah, Malaysia

Smk Taman Fajar
Sandakan, Sabah, Malaysia

Skills

  • Work coordination
  • Report writing
  • Strategic planning
  • Innovation and creativity
  • Teamwork and collaboration
  • Multitasking Abilities

Timeline

Security and Cctv Officer

Klcc Convention Center
03.2018 - Current

Supervisor Cafe

Dome Cafe Sdn Bhd
07.2015 - 01.2018

Senior Captain

Society Cafe Autodome Sdn Bhd
04.2011 - 07.2015

Senior Waiter

Ancasa Hotel & Spa Kuala Lumpur
06.2006 - 03.2011

Sk Sri Tanjung Papat 2

Smk Taman Fajar
Syainuddin Bin Jaafar