SYAHIRAH AFIFAH FANSURIAH BINTI SAHIMIN

Kangar, Perlis,09

Summary

Versatile and dedicated, I leveraged my proficiency in MS Office and exceptional communication skills at Delima Farmasi to enhance customer satisfaction and streamline pharmacy operations. Demonstrated expertise in managing critical tasks while fostering positive relationships, achieving a significant increase in repeat business without compromising accuracy or efficiency.

Overview

years of professional experience

Work History

Pharmacy Customer Service Representative

Delima Farmasi

04.2024 - Current

Maintained a clean and organized pharmacy environment, ensuring optimal workflow and customer experience.
Minimized medication errors through thorough review processes prior to dispensing prescriptions.
Welcomed customers and helped determine their needs.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Built relationships with customers to encourage repeat business.
Greeted customers entering store and responded promptly to customer needs.
Worked flexible schedule and extra shifts to meet business needs.

Clerk

Harum Manis

03.2022 - 05.2023

Maintained filing system and organized customer order for buah harum manis for easy retrieval of information.
Organized, sorted, and checked buah harum manis by grade and price before sending to customer.
Ensuring that the fruit is always in good condition such as cleaning, packing, and ready to post out.

Food Kiosk Assistant

Gerai Bihun Sup

03.2020 - 11.2021

Maintained a clean and organized kiosk, ensuring an attractive shopping environment for customers.
Handled cash transactions efficiently, balancing registers accurately at the end of each shift.
Maintained safety standards by properly handling food and adhering to sanitation guidelines.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Collaborated with kitchen staff to ensure timely and accurate order fulfillment.

Education

Bachelor of Economics And Finance (Honours) - Economic And Finance

Universiti Islam Antarbangsa Selangor

Bandar Seri Putra Kajang

04.2001 -

Skills

Computer Skills :

MS Office:

Word

Excel

Outlook

Powerpoint

OneNote

Access

Management Skills

Writing Skills

Language Skills :

Malay (Professional)

English

Soft Skills : Active listening, project management, social media management, communication,

Timeline