Syafiqah Shamsudin

1. Property Operations 2. Maintenance & Technical Supervision 3. Administration & Compliance 4. Vendor & Contract Management 5. Owner & Resident Relations 6. Safety & Risk Management

• Oversee the daily operations of the building including security, cleaning, landscaping, and waste management.
• Ensure all facilities and common areas are in good working order and maintained regularly.
• Coordinate with contractors and service providers for preventive and corrective maintenance.
• Monitor M&E systems (elevators, pumps, electrical, fire-fighting systems, HVAC, etc.).
• Schedule and supervise preventive maintenance works.
• Respond to emergencies and attend to technical issues promptly.
• Prepare monthly management reports for submission to the MC.
• Maintain accurate records of maintenance, inspections, and service contracts.
• Ensure compliance with local authorities (e.g., Bomba, DBKL, DOE, JMB/MC regulations).
• Assist with budget planning and cost control.
• Manage and evaluate performance of service contractors (e.g., lift, security, cleaning).
• Review and recommend renewal or changes to maintenance contracts.
• Ensure contractors comply with building rules and safety requirements.
• Attend to complaints, inquiries, and feedback from owners/tenants professionally and promptly.
• Facilitate communication between the MC and residents including notices, circulars, and meetings.
• Support the AGM/EGM and committee meetings, including preparation of documents.
• Implement safety and risk management procedures for the building.
• Conduct regular site inspections to identify and address hazards.
• Oversee fire drills and emergency response plans

• Assisting Head of Department, Property Manager at Pinnacle Petaling Jaya, the scope of work:
• 1. Liaise with Suruhanjaya Tenaga on ICPT monthly claim for Public Distributor Licenses Holder for Terra Mirus Sdn Bhd
• 2. Monitor agreement and contract for service provider (security service, cleaning services, lift contractor, firefighting contractor and so on).
• 3. To make sure any related building equipment, licenses being renewed such as bomba certificate, ST yearly renewal fees, fire extinguisher, lift license and so on.
• 4. Prepare and plan for yearly budget for building management and maintenance.
• 5. Liaise with owner and tenant (customer service) management/maintenance related.
• 6. Monitor daily building operation (Pinnacle Petaling Jaya).
• 7. Monthly meeting with service provider (security/cleaner company).

• Manage all aspects of building management services, delivery, processes and system efficiently and effectively for our client.
• Manage the compliance of services contractors in accordance to maintenance work plan and standards.
• Liaise with the relevant authorities in relation to permits, insurance, licenses, etc. for operations, property maintenance, security and safety.

• Ensure Pre-delivery inspections of properties are organized and carried out prior to the issuance of Certificate of Practical Completion. All defects are to be identified and compiled the same to relevant parties to make good.
• - Organize, coordinate and manage all delivery of vacant possession initiatives to purchasers.
• - Responsible to prepare House Rules for purchasers and occupants and to enforce occupancy policy and procedure accordingly.
• - Maintain and upkeep of building systems, investigating and resolving Purchasers defect complaints, supervising defect rectification works to complete within reasonable time.

• Manage property belong to the company and helping other site manage by JMB and MC. Scope of works:
• 1. Doing walkabout to common area
• 2. Bring the potential tenant to have a look at the vacant unit
• 3. Preparing the inventory listing for tenancy agreement.
• 4. Handover new unit to the tenant.
• 5. Handling tenant's complaint and request.
• 6. Handling AGM meeting for formation of JMB (Joint Management Body) and MC (Management Committee)
• 7. Monitoring technicians and service providers such as Security, Cleaners and Landscaper.
• 8. Find the quotation of any upgrading work and others
• 9. Open or transfer TNB account from owner to tenant.
• 10. Preparing a weekly and monthly building maintenance report.