Syafi Mifzal Bin Shaharuddin
IT Technician
Selangor,10
Summary
Dynamic individual with hands-on experience in technical assistance and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
5
5
years of professional experience
Work History
Technician
Snowfit Malaysia
11.2021 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
Technician & Video Editor
Techouz
01.2020 - 01.2021
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Facilitated seamless software upgrades, minimizing disruptions to daily operations.
- Delivered edits on time for reviews and final delivery.
- Conceived, crafted and executed dynamic video edits to captivate target audiences and accomplish project objectives.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
Education
Malaysian Vocational Certificate -
Kolej Vokasional Datuk Seri Mohd Zin
Malaysian Vocational Diploma - undefined
Kolej Vokasional Datuk Seri Mohd Zin
Program - undefined
Information technology
Skills
- Microsoft Words, Excel and Power Point
- Network Wiring
- Computer Repair
- Server Configuration (Windows server, Debian & Ubuntu)
- Photography and Video Editing (Premiere pro, Filmora & Photoshop)
- Photography and Video Editing (Premiere pro, Filmora & Photoshop)
Accomplishments
- 2016
- 3 July 2019
- 4 January 2020
Dean's Award 2016 Semester 1| GPA: 3.68
Fiber Optic Splicing & Polishing Course
IT Essentials Course (CISCO)
Referees
Mazrisyah bin Mat Sah
- Lecturer| IT Department| Kolej Vokasional Datuk Seri Mohd Zin| +6017 365 1922| ary.medjai@gmail.com
Shahril Redza bin Shaharum
- Senior Administrative Assistant| UKM| +6019 252 0065| srs_107@yahoo.com
Timeline
Technician
Snowfit Malaysia
11.2021 - Current
Technician & Video Editor
Techouz
01.2020 - 01.2021
Malaysian Vocational Certificate -
Kolej Vokasional Datuk Seri Mohd Zin
Malaysian Vocational Diploma - undefined
Kolej Vokasional Datuk Seri Mohd Zin
Program - undefined
Information technology
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