Summary
Overview
Work History
Education
Skills
Timeline
Generic

SUZILAWATI OSMAN

.
Johor Bahru, Johor

Summary

Chairman at Persatuan Sindrom Down Negeri Johor, adept at fostering collaborative environments for decision-making and policy development. Proven track record in overseeing financial performance and securing activities with various agencies to promote inclusivity for individuals with Down Syndrome. Former Executive of Maxis Center, skilled in driving operational excellence, managing seamless operations, and mentoring staff. Proficient in Project Management, Lean Six Sigma, and Microsoft Office. Strong organizational, problem-solving, planning, and management skills. Fluent in English and Bahasa Malaysia.

Overview

25
25
years of professional experience

Work History

CHAIRMAN

PERSATUAN SINDROM DOWN NEGERI JOHOR
10.2023 - Current
  • Chaired board meetings, fostering a collaborative environment for decision-making and policy development.
  • Oversaw financial performance, implementing measures to maintain financial stability and growth.
  • Securing activities in collaboration with various government and non-government agencies, including corporate agencies, to inculcate inclusivity in society with the people with Down Syndrome.

EXECUTIVE OF MAXIS CENTER

Maxis Berhad
08.1999 - 07.2006
  • Drove operational excellence by creating a conducive customer journey that leads to speedy and effective resolutions for customers and promoting self-serve.
  • Ensure seamless operations in terms of cash, inventory, floor, and in-store merchandising management.
  • Focus on career growth and development of the staff in terms of ensuring high operational standards by consistently providing support, leadership, mentoring, and coaching as a role model.

Education

MBA - TECHNOLOGY MANAGEMENT AND TECHNOPRENEURSHIP

UNIVERSITI TEKNIKAL MALAYSIA MELAKA
MELAKA
04.2001 -

BBA - PRODUCTIONS AND OPERATIONS MANAGEMENT

UNIVERSITI SAINS MALAYSIA
PENANG
04.2001 -

Skills

HARD SKILLS:

  • Project Management, Lean Six Sigma, Microsoft Office

SOFT SKILLS:

  • Organization, Problem Solving, Planning, Management, Delegation, Training the Down Syndrome

LANGUAGE SKILLS:

  • Excellent in spoken and written English and Bahasa Malaysia

Timeline

CHAIRMAN

PERSATUAN SINDROM DOWN NEGERI JOHOR
10.2023 - Current

MBA - TECHNOLOGY MANAGEMENT AND TECHNOPRENEURSHIP

UNIVERSITI TEKNIKAL MALAYSIA MELAKA
04.2001 -

BBA - PRODUCTIONS AND OPERATIONS MANAGEMENT

UNIVERSITI SAINS MALAYSIA
04.2001 -

EXECUTIVE OF MAXIS CENTER

Maxis Berhad
08.1999 - 07.2006

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