Susila Letchumanan
Executive Secretary
Puchong, Selangor
Summary
Detail-oriented Executive Secretary with extensive 27 years of experience supporting senior executives in large corporate environments. Organized manager of administrative functions, event coordination and research for key projects. Supports leadership with operational details and tasks. Organized and dedicated Executive Secretary with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
27
27
years of professional experience
7
7
years of post-secondary education
3
3
Languages
Work History
Executive Secretary
Persatuan Penapis Minyak Sawit Malaysia
Kelana Jaya, Selangor
02.2011 - Current
- Job Responsibilities
- Organized and planned company events such as Corporate dinners, workshops and courses
- Plan and manage the daily, weekly and monthly calendar, meetings, appointments, travel arrangements, personal, household and confidential matters
- Filter general information, queries, phone calls, invitations, incoming emails, post and prepare correspondence such as emails, letters and often corresponding on behalf
- Act as the point of contact between the superior and everyone from both inside and outside the organisation
- Attend meetings, and functions with the superior and ensure the superior is well prepared before attending
- Assist in researching and following up with action on matters which fall within the responsibility
- Ability to multitask, well-developed time management skills
- To ensure all given tasks are being handled professionally and completed in time
- To undertake special assignments, ad-hoc functions, and related duties as specified by the superior or Management
- Manage full spectrum HR functions in support of day-to-day operations which includes administration of employee benefits, talent acquisition and exit management, compensation issues, employee relations, and performance management.
- Develop and review HR policies and procedures, and recommend changes to ensure practices are current, competitive and in compliance with legislation
Secretary
Berjaya HVN Sdn Bhd
Cheras, Kuala Lumpur
03.1996 - 07.2008
- Provides high-level administrative support and assistance to the Executive Director and/or other assigned leadership staff.
- Performs clerical and administrative tasks including drafting letters, memos, invoices, reports, and other documents for senior staff.
- Arranges travel and accommodations for executives.
- Schedules and attends meetings on behalf of executives, taking notes and recording minutes.
- Receives incoming communication or memos on behalf of senior staff, reviews contents, determines importance, and summarizes and/or distributes contents to appropriate staff.
- Performs office tasks including maintaining records, ordering supplies, and performing basic bookkeeping.
- Performs additional duties as assigned by executives.
- Performs other related duties as assigned.
Education
Sijil Pelajaran Malaysia
01.1988 - 12.1993
Diploma - Computer Studies
01.1994 - 01.1995
Skills
Excellent verbal and written communication skills
Excellent organizational skills and attention to detail
Excellent time management skills with a proven ability to meet deadlines
Ability to function well in a high-paced and at times stressful environment
Extensive knowledge of office administration, clerical procedures, and recordkeeping systems
Able to type minimum of 50 words per minute
Extremely proficient with Microsoft Office Suite or similar software with the ability to learn new or updated software
Accomplishments
- Best Employee Year 2003
- Best Communicator Award Year 2013
- Longest Service Award Year 2023
Timeline
Executive Secretary - Persatuan Penapis Minyak Sawit Malaysia
02.2011 - Current
Secretary - Berjaya HVN Sdn Bhd
03.1996 - 07.2008
RIMA College - Diploma , Computer Studies
01.1994 - 01.1995
SM Datuk Mansor - , Sijil Pelajaran Malaysia
01.1988 - 12.1993