Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic
Sushmeetha Hareentharan

Sushmeetha Hareentharan

Penang

Summary

I am seeking a position that allows me to grow both personally and professionally within a dynamic, forward-thinking environment. With a strong willingness to learn and an open-minded approach, I'm excited about the opportunity to join a team where I can contribute meaningfully and make a positive impact. I hope to broaden my perspective by embracing new challenges, stepping outside my comfort zone, and building on my existing skills. Guided by curiosity and a proactive mindset, I aim to adapt, take initiative, and support the team through dedication and collaboration.

Overview

6
6
years of professional experience

Work History

CONTENT MODERATOR (CUSTOMER EXPERT)

Teleperformance
Penang
11.2023 - Current
  • Review seller, business and product details, as well as brief videos and livestreams, to make sure that the content published to the social media site complies with legal requirements and is safe.
  • Adhere to and stay aligned with the policies set by the client and the company.
  • Find ways that encourage quality improvement, policy localization, and risk minimization. Collaborate with fellow team members to develop more effective approaches to delivering outstanding client service..

INTERNSHIP (HR/BUSINESS DEVELOPMENT)

Ideal Vision Integration
Penang
08.2022 - 10.2022
  • Contributed to content creation for the company's social media platforms, website, and events, to enhance brand visibility.
  • Assisted with drafting job postings and developed various HR forms, including accomplishment appraisal forms, manual forms for annual leave, overtime, and time-off requests.

MANUFACTURING ASSOCIATE

Venture Electronics Services (M) Sdn. Bhd
Penang
06.2021 - 08.2021
  • Translating the companies Standard of Procedures (SOP) regards to manufacturing process in different languages.

SALES ASSOCIATE

YTL Communications Sdn. Bhd
Penang
02.2020 - 06.2020
  • Promoting and selling telecommunication products as well as handling customer service enquiries and troubleshooting on network matters.

Education

Ijazah Sarjana Muda Perniagaan - Entrepreneurship Engineering

University Malaysia Perlis (UNIMAP)
Perlis
08.2023

Sijil Tinggi Pelajaran Malaysia (STPM) -

SMK (L) Methodist
Penang
12.2019

Sijil Pelajaran Malaysia (SPM) -

SMK (P) Sri Mutiara
Penang
12.2017

Skills

  • Microsoft Office Application
  • Time Management
  • Soft Skills
  • Team-oriented
  • Attention to Detail
  • Adaptability
  • Compliance monitoring

Languages

English
Proficient (C2)
C2
Malay
Proficient (C2)
C2
Tamil
Upper Intermediate (B2)
B2

References

References available upon request.

Timeline

CONTENT MODERATOR (CUSTOMER EXPERT)

Teleperformance
11.2023 - Current

INTERNSHIP (HR/BUSINESS DEVELOPMENT)

Ideal Vision Integration
08.2022 - 10.2022

MANUFACTURING ASSOCIATE

Venture Electronics Services (M) Sdn. Bhd
06.2021 - 08.2021

SALES ASSOCIATE

YTL Communications Sdn. Bhd
02.2020 - 06.2020

Ijazah Sarjana Muda Perniagaan - Entrepreneurship Engineering

University Malaysia Perlis (UNIMAP)

Sijil Tinggi Pelajaran Malaysia (STPM) -

SMK (L) Methodist

Sijil Pelajaran Malaysia (SPM) -

SMK (P) Sri Mutiara
Sushmeetha Hareentharan