Summary
Overview
Work History
Education
Skills
Timeline
Generic

SUSANTY JONI

Senior Restaurant Supervisor
Singapore

Summary

I am a fast learner, ambitious and hardworking individual with broad skills. Able to work under pressure and good in teamwork. Experience in planning menus, food preparation and safety to provide good dining experience for customer.

Energetic and personable with passion for delivering exceptional customer experiences. Possesses deep understanding of hospitality management and operational efficiency, including inventory control and staff training. Committed to driving revenue growth and enhancing guest satisfaction through innovative solutions and strategic planning.

Overview

7
7
years of professional experience

Work History

Senior Restaurant Supervisor

YOSHINOYA PTE. LTD.
08.2023 - Current
  • Ensure all the food supplies enough for the day sales operation
  • Managing the kitchen inventory and ensuring supplies are fresh and high quality
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.

Restaurant Manager

Chunky Lobster
01.2021 - 06.2023
  • Preparing meals and food
  • Properly measuring kitchen ingredient and food portions.
  • Maintained kitchen inventory and ordered supplies as needed
  • Communicate with the customer to provide good service

Service Crew

Jollibean
01.2019 - 01.2021
  • Preparing food and drink
  • Communicate with the customer to provide good service

Graphic Designer

Zedgepac
01.2018 - 01.2019
  • Designing layout for the product
  • Packaging template design for new product
  • Editing video for marketing purpose
  • Brand advice for better product development

Education

Diploma - Art & Design

Uitm Samarahan
01.2012 - 1 2015

Bachelor - Art & Design (Graphic)

Uitm Puncak Alam
01.2015 - 1 2018

Skills

  • Operations management
  • Staff development
  • Cross-functional team management
  • Stock arranging
  • Critical Thinking
  • Adobe (Illustrator, Photoshop, Indesign, Premier & Video)
  • Microsoft Excel
  • Microsoft Office
  • Scheduling coordination
  • Team management
  • Passion for customer satisfaction
  • Organization and prioritization
  • Supervisory skills
  • Staff management

Adaptable

Timeline

Senior Restaurant Supervisor

YOSHINOYA PTE. LTD.
08.2023 - Current

Restaurant Manager

Chunky Lobster
01.2021 - 06.2023

Service Crew

Jollibean
01.2019 - 01.2021

Graphic Designer

Zedgepac
01.2018 - 01.2019

Bachelor - Art & Design (Graphic)

Uitm Puncak Alam
01.2015 - 1 2018

Diploma - Art & Design

Uitm Samarahan
01.2012 - 1 2015
SUSANTY JONISenior Restaurant Supervisor