Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Timeline
Generic
Susan  Lim

Susan Lim

Bachelor Of Arts In Accounting - First Class

Summary

Dynamic finance professional with over 10 years of expertise in Record to Report (R2R) processes and Travel & Expenses (T&E) management within the FMCG and Pharmaceutical industries. Proficient in data analysis and committed to maintain internal governance by developing and recommending effective policies and procedures. Currently serving as the Project Subject Matter Expert within the Global Process Owner team of Close and Compliance, while in the final stages of ACCA qualification. Achieved automation of 22,000 Balance Sheet reconciliations, resulting in annual savings of 2,000 hours through targeted process improvements and still delivering some project related with master data of Chart of Accounts setup in SAP currently.

Overview

11
11
years of professional experience
2
2
years of post-secondary education
4
4
Languages

Work History

Project SME - Global Process Owner -Close&Control

Haleon Malaysia
01.2024 - Current
  • Consolidating, organizing, and inputting information from multiple sources for decision-making.
  • Lead the design and deployment of project initiatives, delivering high-quality results within a tight deadline.
  • Review designs, configuration, and test the final results to make sure they align with best practices and project objectives.
  • Support the GPO by providing a detailed analysis and data preparation for the stage-gate deck to engage with stakeholders.
  • Project summary tracking and sharing out the communication for project updates.
  • Conducted detailed root-cause analyses to identify areas for process improvement for Record-to-Report (R2R) processes, and implement corrective actions.
  • Served as a liaison between technical experts and business stakeholders to ensure alignment on project objectives and deliverables
  • Led cross-functional teams to deliver projects within tight deadlines, maintaining keen focus on quality.
  • Facilitated trainings and drop-in clinics to disseminate best practices across the organization, leading to improved efficiency and process standardization.
  • Devised and implemented processes and procedures to streamline operations.
  • Collaborate with the internal audit and risk management team for project governance to ensure that risks are managed for the changes.
  • Experienced in setting up a framework to identify process improvements to meet global strategic goals.
  • Managing one SME to work together for the project's completion, for data mapping, and data consolidation.

SME BSR & Journal Global Process Owner

GSK- Haleon
10.2021 - 12.2023
  • Handling for the global process for all BSR and journal for three hubs (APAC, LATAM, EMEA).
  • Analyze data for the journal and BSR transactions to identify areas for process and system improvement.
  • Prepare reports of journal data to ensure that appropriate software is being used to process journals.
  • Enhanced team performance by providing expert guidance on critical projects and strategic initiatives.
  • Ensure policies are adhered to through the analysis of journal data in all systems.
  • Review the journals being processed by the business to drive further savings.
  • Prepare an analysis for Global Process Owners (GPOs) to use with their stakeholders to identify where journals can be eliminated.
  • Conducted research, gathered information from multiple sources, and presented results.
  • Conduct analysis as requested by the GPO Director and Managers.
  • Produce performance management measures for use in the Operations Board to measure compliance.
  • Answer queries from the Record to Report Support (R2R) Team.
  • Develop journal templates, and update training materials.
  • Configure the Balance Sheet Certification to refine a risk-based approach.
  • Work closely with the Compliance and Risk Management team to ensure controls are being mitigated for the transaction process.
  • Support the preparation of reports and training materials on a periodic basis to address updates to the compliance monitoring process.

Assistant Manager

Mars Wrigley Foods Malaysia
01.2018 - 09.2021
  • Leading the team members (4 persons) to rolled up the Concur project successfully for Asia Pacific Countries(MY, SG, VTN, PHP, IND) from standardized the GL accounts, host to host with bank, interface to SAP, mobile Concur and act as SME for Concur.
  • Leading the team members to rolled up the Power BI (Business Analytics Tool) to develop a better dashboard view for sales and finance team which easy for them to view the KPIs via designed dashboard and act as SME for finance team.
  • Assisting new joiner to understand the TE policy during their orientation period.
  • Assisting Co‑pilot and manager in managing Trade Expenses (TE) and closely monitoring on P&L to make sure MAC, Overhead and NSV are correct during period end closing and ensure adherences of the company financial policies and desk procedures.
  • Performing accounting analyses by monthly and reporting to Co‑pilot to support decision making purpose.
  • Monitoring the P&L and perform commentary on the variances for Co‑pilot and reporting team.
  • Provide comparative analysis of Actual results vs. Forecast throughout the year.
  • Managed entire accounting cycle until corporate report submission including perform closing cycle, perform journals, submit management report and submit reconciliation on Blackline ( end to end process for R2R).
  • Enhanced audit and governance controls by improving existing process eg: rolled up park and post in SAP, automated the purchase order to system and etc.
  • Rolled up TE Management system to standardize Developing Asia TE process and strengthen control on TE budget spending. Changing previous manual process to an automate process (auto interface) which improve the efficiency on payment and contract creation process and reduce human error hence allow to produce quality financial results for management.
  • Involved in the Integration project which leading the team to have proper knowledge transfer , manpower arranging, process documentation and also process design.
  • Experienced in using SAP, Oracle , Power BI, Excel and Power Point.
  • Awarded Exceed Expectation on work performance consecutively for 2 years
    -Countries Handling : Malaysia (core) , Singapore, Philippines, Vietnam, and Indonesia

Financial Preparer

IBM Malaysia
01.2017 - 12.2017
  • Prepared monthly, quarterly and annually for financial statements and financial report by collecting data, analyzing and investigating variances, summarizing data, information and trends then submit for Global team to review.
  • Prepared and assist with the review of recurring reporting packages which include financial statements, analysis and commentary, as well as assist in the preparation of year‑end GAAP financial statement.
  • Conversion of US GAAP to Local GAAP , and some adjustments booking performed to ensure the ledger balances tied with the signed financial statements , and ensure comply with the local government rules and International Financial Reporting Standards (IFRS).
  • Dealing with external auditors (PwC) and tax preparer to submit tax computation for different entities to tax team for compilation.
  • Liase with auditors during auditing period and prepared the documents (survey) to fulfill local statutory requirement.
  • Familiar with revenue recognition method to ensure the revenue not being over recognized during period end closing.
    Countries Handling : Greater China Group ( China, Hong Kong, Taiwan), and Singapore

Edit

Accounting Analyst

IBM Malaysia Sdn BHD
11.2014 - 12.2016
  • Perform Account reconciliations on blackline and ledger entries in monthly closing.
  • Providing summaries and evaluations of the output and analysis.
  • Familiar with revenue recognition process.
  • Familiar in process of accruals, provisions , inventory reconcile and General ledger end to end process.
  • Providing sound management information and interpretation.
  • Interpret and implement corporate accounting instructions and control procedures.
  • Preparation for closing task like revenue reclassification, provision booking, deferred revenue booking as well as periodization for revenue.
  • Backup Duo‑roles as Co‑worker went for maternity leave 3 months
  • Countries Handling : Greater China Group, Australia, New Zealand, India and Korea

Education

Bachelor of Arts - Accounting

INTI International University
01.2010 - 06.2012

Skills

Advanced analytical skills

Accomplishments

    Haleon :

    1) Continuous achieved exceed expectation for work performance in 2023, 2024

    2) Successfully go live for few project improvements process for BSR and automated 22,000 of manual balance sheet reconciliation

    3) Collaborate with technical team to launch the PowerBI dashboard for KPIs tracking and monitoring for closing process - BSR and Journals

    4) Received recognition award for supporting audit phase which helping the team to provide the respective data and all audit queries

    5) Received recognition award for accomplished the project goal ( improved specific process of BSR)

Software

ERP System , Cadency, PowerBi , Blackline

Qliksense

Excel , Power Point

Timeline

Project SME - Global Process Owner -Close&Control

Haleon Malaysia
01.2024 - Current

SME BSR & Journal Global Process Owner

GSK- Haleon
10.2021 - 12.2023

Assistant Manager

Mars Wrigley Foods Malaysia
01.2018 - 09.2021

Financial Preparer

IBM Malaysia
01.2017 - 12.2017

Accounting Analyst

IBM Malaysia Sdn BHD
11.2014 - 12.2016

Bachelor of Arts - Accounting

INTI International University
01.2010 - 06.2012
Susan LimBachelor Of Arts In Accounting - First Class