Suriya Prakash Anbalagan
Technician
Puchong Batu Dua Belas,10
Summary
Adept Service Technician with a proven track record at FRESER (M) SDN BHD, showcasing exceptional diagnostics skill and a commitment to enhancing customer satisfaction. Excelled in equipment troubleshooting and maintenance, significantly reducing downtime. Known for reliability and the ability to work with minimal supervision, I consistently adhere to safety and regulatory standards, ensuring peak performance and service excellence.
Professional service technician with strong background in diagnostics, repairs, and maintenance of various systems and equipment. Proven ability to collaborate effectively within teams to meet and exceed targets. Demonstrates adaptability and reliability in dynamic work environments. Skilled in troubleshooting, customer service, and technical problem-solving.
Overview
3
3
years of professional experience
15
15
years of post-secondary education
3
3
Languages
Work History
Service Technician
FRESER (M) SDN BHD
Puchong, Selangor
05.2024 - Current
- Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Explained diagnostic findings to customers and outlined repair or service options.
- Stayed up-to-date on industry advancements through continuous learning initiatives, enhancing overall skillset and expertise.
- Reduced equipment downtime by performing regular maintenance checks and resolving potential problems.
- Provided on-call support outside of normal business hours, ensuring uninterrupted service for clients experiencing emergencies or critical failures.
- Adhered to safety protocols and policies to reduce workplace hazards.
Cashier
7-11 Convenience Store
Puchong, Selangor
01.2022 - 12.2023
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
No Degree - Certificate in Electrical Engineering
CQTECH TVET College
Puchong, Selangor 01.2022 - 04.2024
No Degree - High School
SMK Puchong Perdana
Puchong Batu Dua Belas, Selangor, Malaysia 01.2017 - 12.2022
No Degree - Primary School
SJK(T) Batu 14
Puchong Batu Dua Belas, Selangor, Malaysia 01.2010 - 12.2016
Skills
Holding CIDB construction personnel license
Equipment maintenance
Regulatory compliance
Work with minimal supervision
Punctual and reliable
Service reports
Problem and issue resolution
Flexible and adaptable
Repair techniques
Diagnostics skill
Electrical systems
Equipment troubleshooting
Timeline
Service Technician
FRESER (M) SDN BHD
05.2024 - Current
Cashier
7-11 Convenience Store
01.2022 - 12.2023
No Degree - Certificate in Electrical Engineering
CQTECH TVET College
01.2022 - 04.2024
No Degree - High School
SMK Puchong Perdana
01.2017 - 12.2022
No Degree - Primary School
SJK(T) Batu 14
01.2010 - 12.2016
Similar Profiles
Shivakant RajputShivakant Rajput
Computer Operator at MComputer Operator at M
Vanilla FrimpomaaVanilla Frimpomaa
Care Worker at MCare Worker at M
Hari Om KumarHari Om Kumar
Executive Chef at MExecutive Chef at M
SHAMLA DEVI RAMAKRISHNASHAMLA DEVI RAMAKRISHNA
Backend Support at MAXIS MOBILE SDN. BHD.Backend Support at MAXIS MOBILE SDN. BHD.
YASMIN AYDA FAIZAL ABBASYASMIN AYDA FAIZAL ABBAS
Intern at SONY EMCS Sdn.BhdIntern at SONY EMCS Sdn.Bhd