Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
SURIYAH BINTI SUPARMAN

SURIYAH BINTI SUPARMAN

HEAD OF STUDENT AFFAIR EXECUTIVE AND COUNSELOR
KLUANG

Summary

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Successful Executive with over10 years of demonstrated ability in delivering mission-critical results. Offering outstanding communication and cross-cultural team management skills. Entrepreneurial attitude for optimal profitability. Ambitious team leader adept at creating strategic alliances with organizational leaders and effectively aligning with and supporting key business initiatives.

Overview

11
11
years of professional experience
2
2
Languages

Work History

HEAD OF STUDENT AFFAIR EXECUTIVE AND COUNSELOR

JOHOR SKILLS
01.2016 - Current
  • Counselors provide support and treatments to a variety of patients from different backgrounds, facing different issues
  • Excellent communication and written skills are essential to this position for consistently monitoring the behavior of patients
  • Student Affairs Specialist Iprovide the full range of professional knowledge and experience, which allows them to work independently with less supervision and review
  • Provides support to students and prospective students; within regarding departmental services or within a program of study; provides program procedures, policies, goals, and objectives, technical guidance and problem resolution
  • Coordinates and administers student support to enrolled and prospective students, such as course registration, graduation processing, petitioning, withdrawals, program documentation, computer accounts, information sessions, receptions, and student orientations
  • Maintains student records on database, creates and provides reports
  • Provides contact point for enrolled and prospective student information
  • Developed innovative solutions to complex problems, resulting in improved organizational performance..
  • Achieved company growth by implementing strategic marketing plans and business development initiatives.
  • Collaborated with stakeholders to develop actionable strategies that aligned with corporate goals and objectives.
  • Planning and organizer event for studen dan lecture

SALE EXECUTIVE

ZURICH TAKAFUL
09.2021 - 06.2023
  • Provides service to clientsʼ changing insurance needs by selling life, health, and disability insurance
  • Develops a coordinated protection plan by calculating and quoting rates for immediate coverage action and long-term strategy implementation
  • Completes coverage by delivering policy, planning future follow-up visits, and evaluations of needs
  • Provides continuing service by providing direct deposit forms, processing changes in beneficiary, and analyzing policy loan applications
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
  • Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.

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OUTLET SUPERVISOR

FAMOUS AMOS
01.2014 - 06.2016
  • Maintain knowledge of Micros POS system including setup & maintenance
  • Achieve company goals for processes and programs
  • Develops daily/weekly/monthly action plans to ensure all Company standards are met
  • Provide direction and guidance to associates to ensure efficient and effective floor operations, customer service, coverage, and execution of visual standards
  • Supervise and oversee the store shipping & receiving function
  • Provide direction and guidance to associates to ensure efficient and effective operation of the stock room and product flow
  • Stayed current on industry trends to inform decision-making regarding merchandise selection for the outlet store.
  • Implemented visual merchandising strategies to showcase products effectively, driving increased sales revenue.

Education

SARJANA MUDA - KAUNSELING

UNIVERSITI MALAYSIA TERENGGANU
01.2016 - 01.2025

DIPLOMA KEMAHIRAN - PENGURUSAN

JABATAN PEMBANGUNAN KEMAHIRAN
09.2009 - 10.2013

REGISTERED COUNSELOR LICENSE - undefined

Lembaga Kaunselor Malaysia (LKM)
09.2017 - 10.2017

Master of Science - PENDIDIKAN BIMBINGAN DAN KAUNSELING

UNIVERSITI TEKNOLOGI MALAYSIA
JOHOR BAHRU
04.2001 -

Skills

    Interpersonal skills

    Quality management

    Project management

    Training and development

    Team leadership

    Administrative skills

    Problem resolution

    Executive support

Accomplishments

  • 2017, BEST WORKER, JOHOR SKILLS DEVELOPMENT CENTRE
  • 2021, THE BEST EXECUTIVE AGENT, ZURICH TAKAFUL
  • 2022, SUCCESSFULLY DIRECTOR OF THE NATIONAL SPORTS DAY PROGRAM
  • 2016, THE BEST SUPERVISOR & THE BEST PROGRAM DUTA JAUHAR PROGRAM

Timeline

SALE EXECUTIVE

ZURICH TAKAFUL
09.2021 - 06.2023

REGISTERED COUNSELOR LICENSE - undefined

Lembaga Kaunselor Malaysia (LKM)
09.2017 - 10.2017

HEAD OF STUDENT AFFAIR EXECUTIVE AND COUNSELOR

JOHOR SKILLS
01.2016 - Current

SARJANA MUDA - KAUNSELING

UNIVERSITI MALAYSIA TERENGGANU
01.2016 - 01.2025

OUTLET SUPERVISOR

FAMOUS AMOS
01.2014 - 06.2016

DIPLOMA KEMAHIRAN - PENGURUSAN

JABATAN PEMBANGUNAN KEMAHIRAN
09.2009 - 10.2013

Master of Science - PENDIDIKAN BIMBINGAN DAN KAUNSELING

UNIVERSITI TEKNOLOGI MALAYSIA
04.2001 -
SURIYAH BINTI SUPARMANHEAD OF STUDENT AFFAIR EXECUTIVE AND COUNSELOR