Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

JAYASANKARI YELUMALAI

Sales Assistant
Johor Bahru, Johor

Summary

Proven in enhancing customer satisfaction and streamlining operations, I excelled at Marks & Spencer Midvalley Southkey by blending top-notch customer service with efficient, high-quality beverage preparation. Skilled in kitchen safety and multitasking, I significantly contributed to a positive and productive work environment, demonstrating a keen ability to maintain cleanliness and food safety standards. Determined Baker's Assistant 6.5 years of providing customers with tasty baked goods and exquisite pastries. Sets and maintains high standards for food safety, quality, and consistency.

Overview

6
6
years of professional experience

Work History

Baker's Assistant

Keb's - German Döner Kebab
03.2024 - Current
  • Decorated baked goods and designed visually appealing displays of finished products.
  • Washed dishes and sanitized prep area at end of each shift.
  • Followed production chart to keep hot, fresh products available daily.
  • Stored, labeled and replenished supplies in compliance with food safety regulations.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Monitored food temperatures to meet quality and safety standards.

Sales Assistant

Value Dollar
11.2022 - 12.2023
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Completed efficient store resets to prepare store for special promotions and seasonal updated
  • Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.

Barista

Marks & Spencer Midvalley Southkey
07.2018 - 09.2022
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.

Education

High School Diploma -

SMK Aminuddin Baki
Johor Bahru, Johor, Malaysia
04.2001 -

Skills

    Packaging products

    Cleanliness Maintenance

    Kitchen Safety

    Food Safety

    Customer Service

    Multitasking

Languages

English
Upper intermediate
B2
Malay
Advanced
C1
Tamil
Intermediate
B1

Timeline

Baker's Assistant

Keb's - German Döner Kebab
03.2024 - Current

Sales Assistant

Value Dollar
11.2022 - 12.2023

Barista

Marks & Spencer Midvalley Southkey
07.2018 - 09.2022

High School Diploma -

SMK Aminuddin Baki
04.2001 -
JAYASANKARI YELUMALAISales Assistant