Experienced with coordinating logistics for large-scale operations to ensure timely delivery and cost efficiency. Utilizes strategic planning to optimize inventory and distribution processes. Track record of fostering team collaboration and maintaining high standards of operational excellence.
Overview
18
18
years of professional experience
Work History
Transport Manager
Lyreco (Singapore) Pte Ltd
03.2018 - Current
Monitor transporter performance and established KPIs to ensure compliance with quality standards, delivery timelines, and cost expectations.
Mentored a team of last mile delivery professionals, driving productivity and promoting a culture of operational excellence.
Coordinated with cross-functional departments to align supply chain activities with overall business goals.
Maintaining 99% KPI for next day delivery
Directing activities related to dispatching, routing, and tracking of transportation vehicles.
Planning, organizing, and managing subordinate staff members to ensure work is completed and consistent with the company's standards.
Directing investigations to verify and resolve customer's complaints.
Collaborating with staff members to formulate and implement transportation-related procedures as well as company revenue goals and customer service objectives.
Arranging repairs and routine maintenance of transportation vehicles.
Complying with transportation-related policies, as well as safety rules, and government regulations.
Promoting safe work activities by conducting safety audits, and attending company safety meetings.
Conduct monthly cost analysis to save transportation & delivery cost.
Oversee the whole shipping process
Negotiating transportation rates and services.
Diagnosing and solving supply chain problems.
Industry: Office Supplies
Specialization: Logistics/Supply Chain
Position Level: Manager
Branch Manager
Sea Hawk Global Lines Sdn Bhd
03.2012 - 02.2018
Responsible for the business development with existing and potential customers to achieve sales target and market share
Identify, manage and secure existing and new account and continue to maintain a high level of sales achievement
Conduct boardroom presentation to provide better understanding to customer on the service
Conduct canvassing and cold calls to increase effective working prospects
Business development in Pasir Gudang branch, Port Klang branch and Penang Branch.
Developing, implementing and maintaining a business plan for the branch.
Co-ordinating sales, purchasing, distribution, warehousing and staff costs.
Focusing on achieving customer acquisition, retention and cross sales.
Managing the daily activities of the branch.
Enforcing the companies policies, principles, and procedures.
Inspiring and motivating staff.
Identifying then addressing team training and development needs.
Coaching and developing staff to do more and better.
Adherence to regulatory requirements.
Providing excellent service to customers
Interpreting, analyzing and producing sales & financial data.
Enhancing awareness of the company branch and brand.
Liaising with the Area Manager to develop innovative marketing strategies.
Communicating clear business messages to staff.
Responsible for dealing with complex and diverse managerial problems.
Industry: Transportation / Logistics
Specialization: Logistics/Supply Chain
Role: Shipping
Position Level: Manager
Monthly Salary: MYR 7,000
Branch Head
Econship Marine Sdn Bhd
01.2011 - 03.2012
Responsible for the business development with existing and potential customers to achieve sales target and market share
Identify, manage and secure existing and new account and continue to maintain a high level of sales achievement
Conduct boardroom presentation to provide better understanding to customer on the service
Conduct canvassing and cold-calls to increase effective working prospects
Business development in Pasir Gudang branch, Port Klang branch and Penang Branch.
Industry: Transportation / Logistics
Specialization: Sales - Corporate
Role: Regional Sales
Position Level: Manager
Monthly Salary: MYR 5000
QA Executive
Panasonic AVC Networks Johor Malaysia Sdn Bhd
05.2009 - 01.2011
Monitor the disposition of all issued nonconformance reports.
Monitor the progress and effectiveness of the project quality management system.
Recommend and implement improvements when required.
Coordinate all QA/QC activities with the site QC manager
Coordinate all QA/QC activities with the site QA/QC procurement manager
Coordinate all quality related correspondence with the customers representatives.
Monitor statistical method reporting.
Industry: Manufacturing / Production
Specialization: Quality Control/Assurance
Role: Quality Control/Assurance
Position Level: Junior Executive
Monthly Salary: MYR 2,500
Production and QA Supervisor
Nipseal Sdn Bhd
11.2007 - 05.2009
Knowledge of 7QC Tools.
Able to manage production.
Have experience in store department and QA department.
Have undergone training for ISO 9001 and ISO 14001.
Very good in handling with customer's problem.
General operation.
Labour resourcing and absence management.
General house keeping and continual improvement activities.
Re-allocating tasks or rescheduling production, where necessary.
Ensure that quality control plans as per contractors/clients expectation are followed religiously.
Identify problems, pose plausible solutions and implement those solutions to achieve objectives of the project.
Plan and coordinate quality control activities and conduct sessions to explain to workers the importance of following national/international quality norms/rule/regulation.
Supervise working of quality service providers and inspectors.
Review and approve documentation reports, contractor audits and other official reports to keep as final records.
Industry: Manufacturing / Production
Specialization: Engineering - Industrial
Role: Industrial/Production Engineer
Position Level: Junior Executive
Monthly Salary: MYR 1,750
Education
Diploma in Engineering - Mechatronic/Electromechanical, Electronics
Polytechnic Johor Bahru
01.2007
Skills
Negotiation Skills
Logistics Management
Cost Management
Analytical skills
Microsoft
AutoCAD
Performance maximization
SAP
About Me
Age: 39 years
Telephone Number: (+60) 016 444 7713
Address: No.3, Jalan Tiong 10, Taman Scientex, 81700, Pasir Gudang, Johor, Malaysia
Nationality: Malaysia
Timeline
Transport Manager
Lyreco (Singapore) Pte Ltd
03.2018 - Current
Branch Manager
Sea Hawk Global Lines Sdn Bhd
03.2012 - 02.2018
Branch Head
Econship Marine Sdn Bhd
01.2011 - 03.2012
QA Executive
Panasonic AVC Networks Johor Malaysia Sdn Bhd
05.2009 - 01.2011
Production and QA Supervisor
Nipseal Sdn Bhd
11.2007 - 05.2009
Diploma in Engineering - Mechatronic/Electromechanical, Electronics