MICROSOFT OFFICE
Hi, I’m
Suresh Subramaniam
Operation Manger
Rawang, Selangor,10
The way to get started is to quit talking and begin doing.
Walt Disney
Work Preference
Summary
Results-driven Operations Manager with a proven track record in enhancing customer satisfaction, optimizing performance, and controlling costs. Skilled in organizational development and workforce planning, ready to drive operational excellence.
Overview
13
years of professional experience
4
Certificates
3
Languages
Work History
Future Landscape Sdn Bhd
Operation Manager
10.2019 - Current
Job overview
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Controlled costs to keep business operating within budget and increase profits.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and maintained relationships with customers and suppliers through account development.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Maintained professional, organized, and safe environment for employees and patrons.
- Improved safety procedures to create safe working conditions for workers.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Managed budget allocations to prioritize spending on high-impact projects, optimizing resource utilization.
- Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.
YKK Nursery & Landscaping Sdn Bhd
Head Of Landscape Maintenance
04.2013 - 09.2019
Job overview
- Boosted employee retention rates by fostering a positive work environment that encouraged professional growth and development opportunities.
- Ensured safety compliance through regular inspections, proper equipment handling, and adherence to company policies.
- Maximized plant health by implementing integrated pest management strategies that minimize chemical usage while controlling pests effectively.
- Collaborated with clients to design customized landscape maintenance programs tailored to their needs and preferences.
- Managed budgets for labor costs, materials procurement, and overall project expenses without sacrificing quality or customer satisfaction levels.
- Conducted quality control inspections after maintenance tasks were completed, ensuring all work met company standards and client expectations.
- Increased client satisfaction with timely completion of projects, ensuring proper maintenance and attention to detail.
- Maintained detailed records for site assessments, service requests, crew hours worked, inventory levels, and other relevant data points.
- Improved team productivity by providing ongoing training, guidance, and support to staff members.
- Supervised team member performance to meet client deadlines and requirements.
Education
Pusat Teknologi Dan Pengurusan Lanjutan (PTPL) Shah Alam, Selangor, Malaysia
No Degree from Diploma in Medical Laboratory Technology
04.2001
University Overview
- Member of Indian Society 2006 to 2009
Skills
Operational excellence
Business analysis
Organizational development
Workforce planning
Problem-solving abilities
Operations management
Customer relations
Certification
PKIM INTERSHIP TRAINING PROGRAMME
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Accomplishments
- Collaborated with team of 30in the development of Landscape Maintenance
- Supervised team of 60 staff members.
Languages
English
Native or Bilingual
Malay
Native or Bilingual
Tamil
Native or Bilingual
Timeline
TREE IDENTIFICATION WORKSHOP SERIES 2
09-2025
TREE IDENTIFICATION WORKSHOP SERIES 1
03-2025
Operation Manager
Future Landscape Sdn Bhd
10.2019 - Current
CONSTRUCTION CONTRACTS - TRAPS AND PITFALLS
04-2018
PKIM INTERSHIP TRAINING PROGRAMME
03-2016
Head Of Landscape Maintenance
YKK Nursery & Landscaping Sdn Bhd
04.2013 - 09.2019
Pusat Teknologi Dan Pengurusan Lanjutan (PTPL)
No Degree from Diploma in Medical Laboratory Technology
04.2001