SURESH KUMAR
Johor Bahru,01
Summary
Disciplined and enthusiastic sales associate, conversant with POS and stock management system. Previous retail experience includes cybercafe cashier in Ultimate Cybercafe and sales assistant at 7Eleven store. Commended on multiple occasions by the store management and customer themselves for superb customer service and communication skills.
Overview
8
8
years of professional experience
2
2
Certifications
Work History
Cinema Service Crew
Golden Village
05.2023 - Current
- Provide excellent customer service and professional courtesy to internal and external customers.
- Sell beer,wine,popcorn,soda and other items in concession stand while maintaining balanced cash drawer.
- Sell tickets,gift vouchers and other product in ticketing system while maintaining balanced cash drawer.
- Doing stocktakes regularly,checking expiry of all products and assisting managers on group event.
- Prepare and cook dishes as per orders,follow proper plate presentation and garnish set up,and responsible for food quality served.
- Assist in food preparation.
Sales Assistant
7Eleven
12.2021 - 4 2023
- Provide outstanding service to customers.
- Maintain a clean customer friendly environment,stock and merchandise products,and operate register.
- Check in merchandise deliveries from vendors and coordinating stock in storeroom.
- Store relies on you to demonstrate reliability,honesty and greet customers with a smile.
Gas Lorry Attendant
Petronas Gas
12.2019 - 9 2021
- Help with load/unload goods to truck.
- Ensure that goods are loaded securely.
- Carrying goods into customer premises or home.
- Getting signatures on DOs and perhaps taking payment or orders.
- Verify and check the good before collecting from warehouse and arrange good properly in truck to avoid any damaged in transit.
Security Officer
Golden Z Club
01.2017 - 11.2019
- Guarding entry points and verifying visitors.
- Informing violators of policy and procedures.
- Patrolling and monitoring activities on the company premises regularly.
- Controlling the entrance and departures of employees,visitors and vehicle's.
- Any other duties and responsibilities as assigned.
Cybercafe Cashier
Ultimate Cybercafe
9 2015 - 5 2017
- Fill orders for food or beverages.
- Respond to customers who encounter error messages from accessing sites,emailing or downloading content.
- Keep accurate records of logs and inventories of the shop.
- Provide services such as printing,downloading and all other operations.
- Time customers of the number of minutes or hours they will use the computer or internet.
Education
UPSR -
Sekolah Jenis Kebangsaan Cina Tongkang (SJKC)
01.1999 - 04.2007
PMR - undefined
Sekolah Menengah Kebangsaan Tunku Putra (SMKTP)
01.2008 - 04.2010
Skills
Professional
Teamwork
Flexibility
Communication
Problem solving
Customer Service
Multitasking
Food preparation procedures
Basic food preparation
Beverage Preparation
Languages
Tamil
Native language
Mandarin
Proficient
C2
English
Advanced
C1
Malay
Advanced
C1
Tamil
Upper intermediate
B2
Certification
Welders Certificate
Timeline
Cinema Service Crew
Golden Village
05.2023 - Current
Welders Certificate
10-2022
Sales Assistant
7Eleven
12.2021 - 4 2023
Gas Lorry Attendant
Petronas Gas
12.2019 - 9 2021
Security Officer
Golden Z Club
01.2017 - 11.2019
PMR - undefined
Sekolah Menengah Kebangsaan Tunku Putra (SMKTP)
01.2008 - 04.2010
UPSR -
Sekolah Jenis Kebangsaan Cina Tongkang (SJKC)
01.1999 - 04.2007
Cybercafe Cashier
Ultimate Cybercafe
9 2015 - 5 2017