Surenthiren Raman
Service Technician
KLANG
Summary
Thorough Service Technician with commitment to superior service. Driven to consistently contribute value through impeccable work ethic and unending quest to achieve new service skills. Experience managing high-volume of service calls while maintaining quality and efficiency.
Overview
14
14
years of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
Service Technician
Site Technology Asia Pacific Sdn.Bhd
Puchong
02.2012 - Current
- Responsible for training, service and support to all customers - Responsible for day-to-day support, in-house and on site including after hours “On-Call” duties
- Installation and Support of Global Positioning System(GPS) Products which includes Base/Rover systems, Machine Control systems (e.g
- 2D/3D Systems for Excavator, Dozer, Grader)
Experience Salesperson
Wisebridge Sdn Bhd
07.2010 - 01.2012
- Respond to the customers inquiries and concerns 2) Resolves Complaints 3) Recommend products as needed to help the business grow more revenues and profits 4) Provide excellent customer service and built and customer loyalty 5) Ensure orders are delivered accurately and in order
Service Advisor
Toyota Service Centre
12.2008 - 07.2010
- Attend customer need
- Prepare cost estimation for service and repair
- Advise customer for service and repair work
- Update customer's vehicle status service and repair
- Prepare and analyze vehicle work in progress report.
Education
Automotive Engineering Technology/Technician
The Otomotif College
02.2006 - 03.2008
Bachelor Of Technology in Construction Management - Construction
Wawasan Open University
Kuala Lumpur 09.2019 - Current
Skills
Microsoft Word
undefinedTimeline
Bachelor Of Technology in Construction Management - Construction
Wawasan Open University
09.2019 - Current
Service Technician
Site Technology Asia Pacific Sdn.Bhd
02.2012 - Current
Experience Salesperson
Wisebridge Sdn Bhd
07.2010 - 01.2012
Service Advisor
Toyota Service Centre
12.2008 - 07.2010
Automotive Engineering Technology/Technician
The Otomotif College
02.2006 - 03.2008
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