Sureka Nair
Sales Assistant
Melaka
Overview
4
4
years of post-secondary education
4
4
Languages
Work History
Retail Assistant
AEON Jusco Melaka
01.2017 - 07.2017
- Approached browsing customers to initiate conversations to determine buying preferences
- Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations
- Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
- Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction
- Assisted customers with prompt and polite support in-person and via telephone
- Greeted customers, helped locate merchandise and suggested suitable options
- Actively engaged customers to provide general assistance and information on store merchandise.
Education
Diploma in Animation -
Kolej Yayasan Melaka
03.2010 - 05.2014
Skills
Retail transactions processing
Cash register operation
Merchandising expertise
Stocking and replenishing
Store opening and closing
Communication skills
Cash Handling
Product and service sales
Payment processing
Software: MS word, MS Excel
Timeline
Retail Assistant
AEON Jusco Melaka
01.2017 - 07.2017
Diploma in Animation -
Kolej Yayasan Melaka
03.2010 - 05.2014