Suraiya Hani Md Zahari

• Transferred from Net2One Sdn Bhd to sister company Altel Communications Sdn Bhd
• To lead and provide excellent MVNO Brand Management, Marketing and Communications and to promote this idea throughout the organization.
• The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, brand identity and awareness
• To formulates and develops deliverables that support brand and marketing programs/campaigns as well as the business’s overall objectives.
• To promote the new approach of brand and marketing strategy i.e Digital, Campaign Management, Trade and Enterprise Marketing.
• To influence positive consumer brand experience and the business’s revenue achievement through enhanced consumer acquisition and retention.
• To monitors and enforces brand usage guidelines and applies project management practices in overseeing the execution of brand marketing programs within the department.
• The roles encompasses on the responsibilities in the communication, engagement, collaboration, strategy and analytics.
• Specialized in: Strategic Brand & Marketing,Digital Marketing,SMS Marketing,Sponsorship, Campaign & Loyalty Programme Management,Event Management, Vendor Management and Budget.

Net2One delivers Enterprise Business Solutions to various market segmentation mainly to focus on AlBukhary Group of Companies.

• Responsible for implementing, and evaluating the success of Net2One’s marketing efforts, internal and external corporate communications, and branding exercises across varied markets and geographic locations.
• Social media:
  www.instagram/net2one_sdnbhd
  Video Production:
  www.youtube.com/net2onesdnbhd

• To develop sales potential of Ohana Business Fiber Broadband services to SME’s.
• To lead and plan alongside the sales team targeted territories and area of distributions.
• Responsible to build strong relationship with key customer for long-term growth.
• Conduct weekly sales performance analysis to identify issues in order to achieve consistency in sales growth.
• To manage a strong team to achieve their goals through ongoing coaching, training and development and regular feedback on performance evaluation.
• To produce and implement a product line plan for Ohana Leased Line such as market and competitor analysis, product roadmap, pricing & launch strategies, financial projections and recommendations and actions for improvement.
• Worked with Ohana Marketing team develop plans to build Ohana profile in each segment, effectively communicate with existing customers, maximise sales opportunities and support customer retention.
• Worked with NOC Engineers to ensure maximum service available for all projects.

• Developing potential business development for SimplySiti - Cosmetic Brand by our local jewel Dato Siti Nurhaliza.
• Responsible for executions of new buyer and coordination into new stores.
• Responsible for company presentation to potential investors and business opportunities.
• Successfully negotiated and finalized agreements with buyer and distributor for SimplySiti’s skincare, cosmetic and fragrance products.
• Planning, coordinate; execute on-ground sale activations, corporate sale and warehouse sale.
• Worked with sales and marketing department ways to maintain and expand the business, created and executed advertising campaign for SimplySiti’s event.

• Identify and develop sources of potential client to achieve targeted sales.
• Manage a portfolio of corporate clients and MNC accounts
• Leading and training other members of the account team with the multi touch LED panel and Interactive White Board product.
• Responsible to demonstrate a full knowledge of all products, relevant selling points and benefits.

• To create awareness of company’s digital presence through marketing activities.
• Responsible to coordinate road shows, product announcement, networking sessions and company events.
• To build a joint promotions with potential partners or clients.
• Responsible for effective sales & marketing material.

• Holder of Cabin Crew Certificate.
• Maintaining a high standard of In-Flight service.
• To deliver the Malaysian Hospitality.

• Completed the Cabin Crew Basic Training Course.
• Attended Pro Medic Consultant & Services - Cert in Emergency Cases & CPR.
• InfoWorld Development & Competency Training - Cert in Leadership Course.
• Experience in the position of acting leading stewardess.

• Based in call center department.
• To handle phone inquiries, trouble-shooting problem and complaint from card members.
• Responsible to provide timely resolution for member complaints to achieve high level of member satisfaction.
• To volunteer and participate whenever the company organized an event or road show.