Summary
Overview
Work History
Education
Skills
Timeline
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Sukhveer Kaur Kaldip Singh

Sukhveer Kaur Kaldip Singh

Cashier
Melaka

Summary

Proven to enhance customer satisfaction and streamline payment processes, I excelled in roles at Ts Maju Resources and other esteemed establishments. Leveraging strong communication and cash handling expertise, I successfully maintained accurate cash drawers and fostered positive guest relations, contributing to a significant increase in repeat business. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Committed and hardworking cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service. Friendly and reliable cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Punctual and honest cashier with solid background in healty environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

16
16
years of professional experience
2
2
Languages

Work History

Cashier

Ts Maju Resources
02.2019 - 05.2023
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Welcomed customers and helped determine their needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Waitress and Cashier

Restoran Iqra Briyani House
01.2015 - 12.2018
  • Greeted new customers, discussed specials, and took drink orders.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
  • Used cash registers and credit card machines to cash out customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Reduced wait times for seating by efficiently clearing tables immediately after guests'' departure.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Welcomed customers and helped determine their needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Assisted customers with returns, refunds and resolving transaction issues.

Front Office Trainee (Internship)

Rainbow Paradise Beach Resort
05.2013 - 05.2014
  • Enhanced guest satisfaction by providing exceptional front desk service and addressing inquiries promptly.
  • Handled challenging situations effectively, resolving guest complaints in a professional manner.
  • Assisted in the planning and execution of special events, ensuring that guests received a memorable experience during their stay.
  • Received packages and mail at front desk and dispersed to correct employees.
  • Maintained accurate records of guest reservations, payments, and special requests for improved organization and communication among team members.
  • Upheld strict confidentiality of sensitive guest information as required by company policies and data protection regulations.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Leveraged knowledge of F&B trends gained through industry research to provide informed recommendations on potential updates or enhancements for the restaurant.
  • Assisted colleagues in other departments when necessary, demonstrating flexibility and teamwork skills.
  • Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
  • Maintained clean and organized restaurant to comply with hygiene and health regulations.
  • Provided guests with information about menu items, specials and promotions to provide quality service.
  • Opened, poured and served hot and cold beverages to customers to complement food and dining experience.
  • Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
  • Monitored food quality and freshness throughout day.
  • Processed customer payments and balanced cash drawers.
  • Kept register accurate through correct billing, payment processing, and cash management practices.
  • Utilized POS system to receive and process food and beverage orders.
  • Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
  • Adjusted food preparation methods in accordance with customer requests.

Admin + Marketing Executive

Efac's M&E Engineering
03.2009 - 04.2012
  • Planned and executed events and marketing programs to increase qualified leads.
  • Collaborated closely with sales teams to ensure alignment between promotional activities and revenue goals.
  • Analyzed market trends to identify new opportunities for growth, driving the expansion into untapped markets.
  • Developed and implemented targeted digital strategy to improve business performance.
  • Planned and executed marketing campaigns to target groups, areas and wider community.
  • Researched industry and marketplace trends to develop marketing solutions and enhance business operations.
  • Launched marketing activities for new product lines and market penetration.
  • Developed strong relationships with key industry influencers, leading to increased brand exposure and partnership opportunities.
  • Developed new branding strategies and marketing collateral to foster business development and achieve revenue targets.
  • Identified target audiences and devised campaigns to match target demographics and optimize results.
  • Managed and oversaw design of marketing material and promotional literature for organization.
  • Negotiated favorable contracts with vendors, ensuring high-quality services at lower costs.
  • Created and deployed successful strategies underpinning significant growth in [Type] and [Type] areas.

Cashier Part Time

Sampan Bistro
12.2006 - 12.2008
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Welcomed customers and helped determine their needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Diploma in Cruise Management

Greencity International College
Kuala Lumpur, Malaysia
04.2001 -

SPM High School

SMK Tun Tuah (SPM High School)
Melaka
04.2001 -

PMR (High School)

Smk Canossa Convent
Melaka
11.2004

UPSR (Primary School)

SK Peringgit
11.2021

Skills

Customer Service

Timeline

Cashier

Ts Maju Resources
02.2019 - 05.2023

Waitress and Cashier

Restoran Iqra Briyani House
01.2015 - 12.2018

Front Office Trainee (Internship)

Rainbow Paradise Beach Resort
05.2013 - 05.2014

Admin + Marketing Executive

Efac's M&E Engineering
03.2009 - 04.2012

Cashier Part Time

Sampan Bistro
12.2006 - 12.2008

Diploma in Cruise Management

Greencity International College
04.2001 -

SPM High School

SMK Tun Tuah (SPM High School)
04.2001 -

PMR (High School)

Smk Canossa Convent

UPSR (Primary School)

SK Peringgit

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Sukhveer Kaur Kaldip Singh Cashier