Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Cooking
Timeline
Generic
Sujithra Rajindra

Sujithra Rajindra

Manager
Subang Jaya,10

Summary

I am an organized and dependable person being successful at managing multiple priorities with a positive attitude. I have the willingness to take on added responsibilities to meet team goals at the same time deliver them ahead of time. I am detailed-oriented team player with strong organizational skills. I have the ability to segregate responsibilities efficiently which have minimalize occurrence of errors and fraud. I support team member's personal skills and strength and passionate to mould them to be a successor.

Overview

23
23
years of professional experience
1
1
year of post-secondary education
3
3
Languages

Work History

Tutor

Snowdrop Tutelage, Snowdrop Pearl Enterprise
Kuala Lumpur
10.2021 - Current

I have taught the following subjects :

  • UPSR (All core subjects ) - Student of Sekolah Rendah Kebangsaan Taman Sri Muda, Sek .Ren
  • Keb Alam Megah 2
  • PT3 (English) – Student of Sek Men (P) Taman Petaling IGCSE all grades (Science, Humanity, Malay, English and ICT) – Student of Kingsley International School, Regent International School English proficiency for working adults and students – Current student (Head Of Purchasing) Preparation for MUET Speaking, Reading and Writing - Private Candidate PHONICS for kids – 3-year-old special child (Down Syndrome) A Levels – Psychology, Economics and English
  • Student of Methodist College, 1.Tutoring experience of 2 years, 42 students successfully tutored
  • Aiding Special Children with Down Syndrome & Autism
  • (Behavioural and basic education)
  • Pre-counselling sessions for student and adult
  • Homeschool teaching experience with Magic School ) for IGCSE English and Malay Syllabus.

Personal Touch

  • Supported students with helpful study habits and exam strategies
  • Used personalized learning plans to guide students to deeper understanding of course material and learning styles
  • Created tailored lesson plans and study guides to teach and assist students in area of study
  • Developed student confidence through positive reinforcement strategies
  • Created personalized lesson plans to meet needs of diverse learners
  • Supported students in development of critical thinking skills and perseverance to persist with challenging tasks

Asst Mgr, Corporate Action & Static Data -SAUDI

HSBC, Digital Business Services
Cyberjaya
12.2019 - 10.2021
  • Worked with Direct Custody Clearing, Saudi Arabia ( Static Data & Corporate Actions )
  • Performed Account opening for over 2000 clients for client onboarding process with stock exchange Saudi Arabia and internal custody/cash accounts team as well as QFI registration services.
  • Took charge for team Safekeeping of securities (physical and book-entry form)
  • Performed over 6000 Corporate Action events such as proxy. stock splits, dividend distributions, mergers and acquisitions, rights issues, spinoffs, name or trading symbol changes, Proxy services and liquidation.
  • Done various types of Reports of transactions, portfolio, dividend, cash and corporate actions as well as reconciliation reports.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.
  • Planned, created, implemented and tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.

Asst Mgr, Checker - Financial Crime Compliance HK

HSBC, Digital Business Services
Cyberjaya
10.2015 - 09.2019
  • Successfully worked on more than 3000 cases as part of objective of Level 2 investigator to identify sufficient evidence to either Negate alert so it can be closed with confidence or escalate alert where cautionary flag criteria have been met or anomalous behavior cannot be explained or negated.
  • Deal with all legal compliance regulatory and act as primary money laundering officer (MLRO).
  • Facilitate AML, client onboarding functions, KYC verifications, and Client Due Diligence (CDD).
  • Apply knowledge of financial market regulations based on supporting country.
  • Conduct periodic reviews of first-line defense controls, review promotional materials to ensure alignment with current regulatory rules, and support regulatory-focused projects within division.
  • Partner with portfolio managers to prevent conflict of interest, and encourage collaboration and knowledge sharing with colleagues in other divisions.
  • Review legal documents and highlight key issues whilst ensuring that transactions meet regulatory requirements such as stipulated KYC and AML policies as well as internal compliance rules.

Asst Mgr@ Trainer, Investor Serv, Transfer Agency

HSBC - Digital Business Services
Dublin
11.2011 - 10.2015
  • Recorded changes of ownership, maintain issuer's security holder records, cancel and issue certificates, and distribute dividends.
  • Prepared training plan in format of daily training guide and competency Matrix to gauge trainee's competency level
  • Successfully provided migration training for Transfer Agency NTAS ( Dublin, Ireland ) in Colombo whereby team / Process achieved BAU according to time frame
  • Conducted progression updates and new suggestions with projects & management team/transition team
  • Conducted 1 1 / weekly review with all trainees to gauge their understanding and update their performance level to trainees and management team
  • Prepared daily and weekly progression reports on training and trainees
  • Attended weekly conference calls to provide updates on re-migration and training progress
  • Liaised with managers and AVP to provide progression updates on training and staff – in meetings/conference calls and weekly and monthly report
  • Performed queue monitoring for day-to-day work in th transfer agency dealing team
  • Enhanced use of checklist and other working tools to ensure work queue is checked and cleared on time and before cut-off time to avoid breaches
  • Ensured that adherence to PLAs and SLAs were met at all time to avoid any breaches
  • Took ownership to liaise with BP and also system team to ensure that team have no system issues and also other issues related to allowance , work related concerns and also any matters during 3 months stay
  • Took leadership role to lead peers to ensure that everyone in team are in same page when comes to work matter and also other matters
  • Scheduled and taught in class and online courses to increase learning opportunities.
  • Performed continuous evaluations of content and plans to enhance delivery and improve effectiveness.

System Trainer, Global Payment System UK

HSBC, Digital Business Services
Cyberjaya
03.2007 - 11.2011
  • Trained over 200 staff of UK Payments Team on new system for payments team.
  • Initiated over 50 Conference-calls with the Business Partners/Counter-Parts and the projects team (in UK&HYD ).
  • Initiated Production Acceptance Test prior to new system going live.
  • Conducted assigned studies, applying needs analysis and systems analysis methods and techniques in order to identify where and how cost and time-effective improvements can be made or, as necessitated by internal or external regulations
  • Maintained a high in-class standard for training delivery and scheduling of products in his/her product specialty or secondary specialty
  • Maintained all training facilities and equipment in good working order and in accordance with Educational and Training standards
  • Provided a continuous learning path for assigned programs and audiences
  • Created effective methods of evaluation of students in each learning activity
  • Prepared weekly meeting reports for VP ( updates on system behavior/issues/defects/fixes/new releases )
  • Liaised and worked with management with their daily administrative tasks and Ad Hoc tasks (i.e. queue monitoring , cascading updates from the Issue Management team/System IT team to Operations Team
  • Provided training and refreshers to team members ( new and existing )
  • Implemented Operating Procedures / Working Procedures and have performed procedure reviews.

Administration Cum HR Assistant

Redone Telecommunications Sdn Bhd
Puchong, 10
10.2000 - 05.2006
  • Reviewed and screened applicant resumes to identify qualified candidates.
  • Oversaw and managed hiring process and assisted human resources.
  • Partnered with management team to coordinate on-boarding and off-boarding processes.
  • Updated Human Resources Information System (HRIS) database, maintained data accuracy and assisted with system changes.
  • Documented human resources records and maintained confidentiality of sensitive personal information.
  • Coordinated and set up meeting materials, presentations and audiovisual systems.
  • Responded over 200 inquiries by answering telephone calls, in-person questions and emails.
  • MAnaged cross-selling and increased sales by 5%.
  • Delivered friendly assistance with new hires throughout interviewing and hiring process.
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Screened applicant resumes and coordinated both phone and in-person interviews.
  • Maintained office supplies, distributed mail and processed invoices for payment.

Education

Executive Diploma - Counselling & Psychology

University of Malaya
Petaling Jaya
11.2011 - 11.2012

Skills

MS Office (WORD, EXCEL, Power Point)undefined

Accomplishments

  • Being appointed as SME for Dublin, Ireland Process remigration stationed in Colombo, Sri Lanka - HSBC Security Services - from ( 05.04.2015 – 21.06.2015 )
  • Additional Assignment - Placement of Short-Term Assignment for Transfer Agency Luxembourg base in Luxembourg for 3 months (from June 2014 – to September 2014)
  • Being Chosen as one of the points of referral year 2019
  • Accredited System Trainer for GPS System by UK Team from year 2009 – year 2011, Creative Problem-Solving Workshop
  • Embracing Changes
  • Ownership and Resolution
  • Delegation Skills
  • Complaints Handling
  • Train the Trainer (2 days workshop)
  • LTROD – Completed 3 Levels
  • Basic First Aid & CPR
  • Selection & Recruitment
  • AOB At Our Best

Additional Information

  • HOT Staff Recognition for year 2010 for GPS Projects Team
  • PCOE Superstar Award for year 2010
  • GPS Projects Team Best GSE for 2010
  • GPS Projects Team year 2009
  • Most Outstanding Staff – HBEU & HBAP Back Office (July 2008 )

Cooking

  

My love for cooking and trying out new recipes helped me to develop time management skills, learn to follow instructions and express my creativity, which can be valuable in the workplace. I put a lot of care, attention, and enthusiasm into the process of cooking as I don’t just go through the motions or follow a recipe, but truly invest in the outcome and strive to create something delicious and enjoyable. I am motivated to try different types of cuisine as my family enjoys my cooking. I do spread love through my cooking to the unfortunate through charity, I donate food to old folks homes and orphanage homes.  

Timeline

Tutor

Snowdrop Tutelage, Snowdrop Pearl Enterprise
10.2021 - Current

Asst Mgr, Corporate Action & Static Data -SAUDI

HSBC, Digital Business Services
12.2019 - 10.2021

Asst Mgr, Checker - Financial Crime Compliance HK

HSBC, Digital Business Services
10.2015 - 09.2019

Executive Diploma - Counselling & Psychology

University of Malaya
11.2011 - 11.2012

Asst Mgr@ Trainer, Investor Serv, Transfer Agency

HSBC - Digital Business Services
11.2011 - 10.2015

System Trainer, Global Payment System UK

HSBC, Digital Business Services
03.2007 - 11.2011

Administration Cum HR Assistant

Redone Telecommunications Sdn Bhd
10.2000 - 05.2006
Sujithra RajindraManager