Travel and Photograpy
Suganthi Malar Matheyalagn
Sungai Siput Utara, Perak,Perak
Summary
Motived Team Leader with 5+ years of hands-on experience in a fast-paced work environment. Proven success in managing multiple projects while meeting tight deadlines. Skilled in working under pressure and adapting to new situations and challenges.
Overview
11
11
years of professional experience
3
3
Languages
Work History
General Leader
Hovid Berhad
03.2019 - Current
- Create an inspiring team environment with an open communication culture
- Set clear team goals
- Delegate tasks and set deadlines
- Monitor team performance and report on metrics
- Motivate team members
- Discover training needs and provide coaching
- Listen to team members’ feedback and resolve any issues or conflicts
- Recognize high performance and reward accomplishments
- Encourage creativity and risk-taking
- Suggest and organize team building activities
Receptionist
Creator Hotel
04.2013 - 10.2015
- Handled assignments independently with good judgement and critical thinking skills.
- Reduced incoming call response time by implementing an effective call routing system.
- Kept reception area clean and neat to give visitors positive first impression.
- Compiled information from files and research to satisfy information requests.
- Corresponded with clients through email, telephone, or postal mail.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Confirmed appointments, communicated with clients, and updated client records.
Education
No Degree -
SMK Datuk Haji Abdul Wahab
Sungai Siput Utara, Perak, Malaysia 04.2001 -
Skills
Data Management
Problem-solving abilities
Performance Improvements
Training Management
Scheduling
Effective leader
Self Motivation
Interests
Timeline
General Leader
Hovid Berhad
03.2019 - Current
Receptionist
Creator Hotel
04.2013 - 10.2015
No Degree -
SMK Datuk Haji Abdul Wahab
04.2001 -