Subhadra A/P Venkitaraman
Medical Laboratory Technologist
Seremban, Negeri Sembilan,05
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
12
12
years of professional experience
Work History
Sales Executive
AEON Credit Service (M) Berhad
Seremban, Negeri Sembilan
12.2015 - Current
- Enhanced customer satisfaction with timely follow-ups and personalized service.
- Responded to customer needs by answering questions and providing detailed information about Personal Financing, Easy Payments, Credit Cards, Aeon Wallet and Aeon Bank
- Cultivated strong relationships, establishing trust and loyalty among clients.
- Boosted sales performance by identifying and targeting high-potential leads.
- Collaborated with marketing team to develop promotional materials to boost product visibility.
- Enhanced sales operations through development of new sales strategies, cold calling techniques and customer follow-up
- Reviewed customer feedback regularly, making adjustments to products or services as needed based on findings.
- Streamlined sales processes by implementing efficient CRM systems and tools.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Managed approximately 30 incoming calls, emails and faxes per day from customers.
Medical Laboratory Technologist
Ingra Medical Laboratory (NS) Sdn Bhd
Seremban, Negeri Sembilan
07.2013 - 09.2015
- Optimized workload distribution among team members, ensuring timely completion of tasks without compromising quality.
- Enhanced laboratory efficiency by streamlining specimen processing and implementing effective quality control measures.
- Kept laboratory in compliance with applicable guidelines and laws.
- Facilitated smooth laboratory operations through proactive troubleshooting and maintenance of sophisticated equipment.
- Boosted patient satisfaction by providing timely and accurate results, contributing to better-informed treatment plans.
- Reduced sample contamination risks by adhering to strict protocols in the preparation and handling of specimens.
- Utilized various medical laboratory equipment to conduct tests and analyses.
- Prepared laboratory samples for analysis and performed data entry for accurate reporting.
- Prepared reagents and solutions, making readily available during testing for convenience.
- Followed safety protocols to maintain safe and secure laboratory environment.
Education
Some College (No Degree) - Diploma of Medical Laboratory
Kolej Pusat Teknologi & Pengurusan Lanjutan
Seremban 03.2025 - 06.2025
Timeline
Some College (No Degree) - Diploma of Medical Laboratory
Kolej Pusat Teknologi & Pengurusan Lanjutan
03.2025 - 06.2025
Sales Executive
AEON Credit Service (M) Berhad
12.2015 - Current
Medical Laboratory Technologist
Ingra Medical Laboratory (NS) Sdn Bhd
07.2013 - 09.2015
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