SUBASHINI RAMASAMY

Company Overview: TSSO is one of Asia's finest IT Consulting & Technology Services & Solution provider company. Headquartered in Malaysia, also operating in countries like Singapore, India, Indonesia and the Philippines.

• Reporting to CEO and heading HR Team’s (5 Subordinates) including India and Philippines day to day HR activities for 400 employees.
• Ensuring all HR programs and initiatives are aligned to overall business objectives.
• Responsible for identifying HR related issues/gaps, developing HR Strategies and providing advice to upper management on all HR related matters.
• Reviewing and implementing improvement plans that supports business growth, improve morale and employee retention.
• Managing job satisfaction, employee grievances while promoting organization's values.
• Ensuring smooth operation and delivery of day-to-day HR matters across APAC locations.
• Providing coaching and guidance to HR team members across Region as and when required.
• Drive HR initiatives and processes related changes relating to policies, procedures, compensation and benefits, talent management and employee engagement.
• Collaborating with Top Management locally and globally to develop and implement futuristic HR programs to support the future goals of the business.
• Advising, coaching and partnering with Divisional Managers to address HR-related enquiries, case management, disciplinary processes, ensuring full compliances with HR policies/Acts, Legal and Statutory requirements.
• Facilitating internal and external audits across HR and Management Operations.

Company Overview: A think tank set up by Bank Negara Malaysia to focus on enhancing Human Capital Development and Talent Management across the Financial Service industry in Asia.

• A sole contributor role reporting to the Director of Finance and Operations and working ,dotted-line reporting to CEO.
• Handling full spectrum of Human Resource Operations and Talent Management.
• Undertaking all personnel administration; managing payroll, performance management, recruitment, staff development and succession planning.
• Initiating and producing guidelines and procedures, policies and best practice of Human Resource as and when needed.
• Recruit talented individuals to join AIF using various recruitment platforms.
• Administer and maintain employee payroll, personnel records, salary increments and external benchmarking, leave records, salary calculations inclusive of all statutory transactions relating to employees using SAP System (HRMS).
• Lead the divisional heads in the Annual Performance Management process and setting of KPIs across AIF.
• Conducting Training Needs Analysis and ensuring Trainings are implemented across Organization.
• In charge of Recruitment, Employee induction and Employee Relations.
• Liaise with other Division Heads on HR issues, to ensure optimum implementation of our best "People Management Strategy".
• Lead and contribute to employee welfare, health and safety initiatives to ensure compliance with the Occupational Safety and Health Act.
• Prepare annual salaries and staff related expenses budgets as part of the Annual Budget Excersice.
• Work closely with Directors in developing the Annual Business Plan, relating to HR function.

Company Overview: A Start-up company under the ABN Group providing Internet Services and TV channels in Klang Valley, Johor and Penang.

• Heading Human Capital Department, leading HR staff (3 down lines in Malaysia and 2 in Indonesia)
• Reporting to CEO of ABN and Group CEO
• Heading HR practice throughout Group (Regional)
• In charge of providing high performance services that emphasizes on quality, productivity, good standard practices, goal and KPI attainment.
• In charge of comprehensive recruitment, daily operations, strategy management , implementation of policies, best practices of HR and in developing competent workforce.
• Co-ordinating implementation of HR services, policies and programs through HR initiatives.
• In charge of the overall Human Resource function for the group (around 1000 headcount) inclusive of 500 foreign workers.
• In charge of Internal Development of the Human Resources Department.
• Oversees the implementation of Human Resources programs across Organization and Regional.
• Monitor administration of policy , procedure and governance to establish high standards
• Identify opportunities for improvement and resolve discrepancies.
• Oversee and manage the work of reporting Human Resources staff.
• Develop and monitor Annual Budget that includes Human Resources services, employee recognition, sports teams support, company philanthropic services and other CSRs.
• Select and supervise external support unit such as External Consultants, Attorneys, Training Providers, HR vendors, Insurance Brokers, and other outside sources.
• Conduct a continuous study of all Human Resources policies, programs, and practices to keep management informed of new developments.
• Lead the development of department goals, objectives, and systems.
• Establish departmental measurements that support the accomplishment of the company's strategic goals via KPI targets.
• Direct the preparation and maintenance of HR Reports monthly and Annually or as and when required
• Prepare periodic reports for management, as and when requested to track strategic goal accomplishment.
• Develop and administer programs, procedures, and guidelines to help align the workforce with the strategic goals of the company.
• Participate in executive, management, and company staff meetings and attend external meetings and seminars representing the Organization
• Annually plan the company’s philanthropic and charitable activity with the Group CEO, CFO and other top Management team.

Company Overview: A Private College in Malaysia. that offers Undergraduate and Graduate Degrees, including a Master's degree in IT, Engineering and Business.

• In charge of setting up a New Alumni center under the purview of Human Resource Department with 8000 registered Alumni
• Managing big data and alumni related matters for the Human Resource Department.
• Setting up of the Legenda Education Group's Alumni Centre.
• Gathering information on all alumni within Malaysia and overseas.
• Developing the information data base for Ministry's audit and verification.
• Have successfully developed LEG'S Alumni database.
• Analyze costing, Budgeting and Forecasting expenses, manpower and resources for the yearly budget planning for the Alumni Centre and presenting for Managements' approval

Company Overview: A Private University in Nilai, offering Diploma, Bachelor's degree, Master's degree and PhD programs with 600 staff in Academic and Administration support.

• Reporting to the Manager of Human Resources and the VP of Admin handling HR functions.
• Performing all HR related operations with a team of 4 handling 600 headcounts.
• Handling full spectrum of payroll.
• Plan organize and manage day to day operation of the recruiting function, screening resume, arranging interviews, conducting interviews, escalating for approval, negotiating salary, preparing offer letter and closing the vacancy.
• Prepare reports: payroll, man power, costing, evaluation, leave and all reports relevant to Human Resource Department.
• Monitoring contract staff renewal.
• Compliance of MQA requirements-staff data, qualification, employee file, teaching permit, CV preparation etc.
• Managed other HR staff and oversaw completion of tasks and initiatives.
• Identified and implemented appropriate strategies to increase employee satisfaction and retention.
• Briefed employees on company's latest policy and employee handbook.
• Supported at operational level to develop and strengthen human resources services, relationships and mission.
• Supported in structuring compensation and benefits according to market conditions and budget demands.
• Directed hiring and onboarding programs for new employees.
• Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.

Company Overview: An Australian Bulk Bag Manufacturing company formerly known as Southcorp Textiles, later acquired by a local public listed group, Emas Kiara.

• Monitoring and checking payroll processing.
• Payroll for APX 200 employees and generating monthly & yearly reports for the management’s review.
• Recruiting new employees, providing induction training.
• Setting KPI's for management level.
• To monitor and to produce reports on performance evaluations via appraisals.
• Alert management on changes in laws and new benefit trends.
• Present proposals in improvising and attracting talent.
• Implement good employee relations (include but not limited to grievance handling, mediation, lay off practices) policies, procedures.
• In charge of IR/ Disciplinary management policies.
• Conducted Domestic Enquiry, Case Presentation and also attended hearings in the Labour Court.
• In charge in ensuring the HR department adheres to ISO 9001:2000 requirements.
• To monitor and ensure Safety Health and House Keeping policies are followed and all audits are carried out effectively.
• Heading the HR department in handling foreign workers issues, including permit renewals and welfares.
• Heading the department in organizing annual events.
• Liaising with government and non- governmental bodies and representing the management in all formal events, External Meeting (MEF, FMM, NIOSH, Occupational Safety and Health Bodies).
• Created, prepared, and delivered reports to various departments.
• Performed wide-ranging administrative, financial and service-related functions.
• Trained and supervised employees on Company policies and procedures.
• Increased profitability and productivity by minimizing downtime and streamlining quality control procedures via introduction of new reporting system/ documents .
• Drafted common document templates to reduce time spent creating documents from scratch.
• Streamlined office operations by effectively monitoring and addressing client correspondence and data communications providing real time HR reports.