STEVEN WONG THIAM JUN
Managing Executive
Lakeville Residence, 68, Taman Wahyu, Jalan Sibu, 68100, Batu Caves, W.P. Kuala Lumpur
Summary
Dynamic professional with a degree in Cyber Security and a diploma in Software Engineering, focused on enhancing interpersonal skills and developing programming expertise. Strong analytical mindset and excels in complex problem-solving, thriving in fast-paced environments to meet tight deadlines. Prioritizes effective communication and relationship building between organizations and clients, ensuring collaborative success. Resourceful and motivated team player dedicated to making a positive impact and driving organizational achievement.
Overview
5
5
years of professional experience
3
3
Languages
Work History
Executive Manager
Tradewharf International Sdn Bhd
10.2023 - Current
- Maximized ROI by effectively managing capital including budgeting, forecasting, and expense tracking.
- Directed successful integration of new technologies into existing operations, enhancing overall efficiency and productivity.
- Bringing over RM55,000 worth of clients and maintaining loyalty by enhancing clients satisfaction through promptly addressing concerns and implementing effective solutions.
- Successfully navigated complex regulatory environments to ensure compliance with all relevant laws and industry standards.
Business Development Manager
Koyo Corporate (M) Sdn Bhd
06.2023 - 09.2023
- Conducted comprehensive market research and analysis to identify emerging trends and potential areas of expansion.
- Facilitated regular communication with clients to ensure their needs were met and fostering long-lasting relationships.
- Delivered compelling sales presentations to prospective clients, highlighting unique value proposition of our products and services.
- Advanced utilities of MS office for cost profit margin calculation and market data analysis.
IT Project Team Leader
ComputerTek System Sdn Bhd
01.2021 - 04.2021
- Upgrading software and systems in multiple Hong Leong Bank branches and headquarter.
- Communicating with clients to ensure operation runs smoothly
- Built strong relationships with customers through positive attitude and attentive response by helping client navigate through their problems.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Upgraded at least 20 or more laptop devices personally, and over 150 devices daily in total for entire team.
Education
Bachelor of Science - Cyber Security (3.69 GPA)
Edith Cowan University
Associate of Applied Science - Software Engineering (3.22 GPA)
Asia Pacific University
Skills
Client Service
Critical Thinking
Complaint Resolution
Information gathering and analysis
Microsoft Office Proficiency
Telemarketing expertise
Performance Improvement
Sales expertise
Technical Support
Account Management
Clerical Support
Timeline
Executive Manager
Tradewharf International Sdn Bhd
10.2023 - Current
Business Development Manager
Koyo Corporate (M) Sdn Bhd
06.2023 - 09.2023
IT Project Team Leader
ComputerTek System Sdn Bhd
01.2021 - 04.2021
Associate of Applied Science - Software Engineering (3.22 GPA)
Asia Pacific University
Bachelor of Science - Cyber Security (3.69 GPA)
Edith Cowan University
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