Steve, Chin Chye Hoo
Branch Manager, Northern Region Malaysia
11A, Jalan Seri Bendera, Air Itam,Penang, Malaysia
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
3
3
Languages
Work History
Branch Manager, Northern Region
Beckhoff Automation Sdn Bhd
12.2017 - Current
- In-charge of northern region, Malaysia sales & development activities especially local business to achieve sales target KPI
- Define local FA market potential, develop forecast pipeline & generate sustainable sales revenue
- Define business plan & sales strategy to maintain & expand key account inclusive of local & global customers
- Working closely with Marcom for exhibitions, road shows & seminars. Participant is networking session, SEMI, MGCC & etc
- Established strong relationships with key clients through attentive service and expert product knowledge, solidifying their loyalty and trust.
- Prepared sales presentations for clients showing success and credibility of products.
- Managed branch sales, customer service, finances and operations.
Branch Manager
TEM Engineering (PG) Sdn Bhd
08.2008 - 11.2017
- Developing channel partner for product distribution. Growth potential local OEM & SI for sustainable revenue
- Managing team around 20 staff in Penang branch including branch office P&L, operation, sales, warehouse & logistic.
- Maintained friendly and professional customer interactions.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Achieved established KPI for company, branch team and individual performance through teamwork and focus on customers.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Established and cultivated solid business relationships with new or existing customers.
Product Sales Manager
BSE Technology Sdn Bhd
02.2005 - 06.2008
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Facilitated business by implementing practical networking techniques.
Education
Bachelor in Electronics & Electrical Engineering - Electrical, Electronics Engineering
University Of Lincolnshire & Humberside
04.2001 -
Diploma In Electronics & Electrical -
Institute Technology & Pergurusan
04.2001 -
SPM, SRP
Chung Ling High School
12.1994
Skills
Business Development
Work Prioritization
Reporting Familiarity
Relationship Building
Coaching and Mentoring
Business Planning
Goals and Performance
Excellent Work Ethic
Timeline
Branch Manager, Northern Region
Beckhoff Automation Sdn Bhd
12.2017 - Current
Branch Manager
TEM Engineering (PG) Sdn Bhd
08.2008 - 11.2017
Product Sales Manager
BSE Technology Sdn Bhd
02.2005 - 06.2008
Bachelor in Electronics & Electrical Engineering - Electrical, Electronics Engineering
University Of Lincolnshire & Humberside
04.2001 -
Diploma In Electronics & Electrical -
Institute Technology & Pergurusan
04.2001 -
SPM, SRP
Chung Ling High School