Steve, Chin Chye Hoo
Branch Manager, Northern Region Malaysia
11A, Jalan Seri Bendera, Air Itam,Penang, Malaysia
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
3
3
Languages
Work History
Branch Manager, Northern Region
Beckhoff Automation Sdn Bhd
12.2017 - Current
- In-charge of northern region, Malaysia sales & development activities especially local business to achieve sales target KPI
- Define local FA market potential, develop forecast pipeline & generate sustainable sales revenue
- Define business plan & sales strategy to maintain & expand key account inclusive of local & global customers
- Working closely with Marcom for exhibitions, road shows & seminars. Participant is networking session, SEMI, MGCC & etc
- Established strong relationships with key clients through attentive service and expert product knowledge, solidifying their loyalty and trust.
- Prepared sales presentations for clients showing success and credibility of products.
- Managed branch sales, customer service, finances and operations.
Branch Manager
TEM Engineering (PG) Sdn Bhd
08.2008 - 11.2017
- Developing channel partner for product distribution. Growth potential local OEM & SI for sustainable revenue
- Managing team around 20 staff in Penang branch including branch office P&L, operation, sales, warehouse & logistic.
- Maintained friendly and professional customer interactions.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Achieved established KPI for company, branch team and individual performance through teamwork and focus on customers.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Established and cultivated solid business relationships with new or existing customers.
Product Sales Manager
BSE Technology Sdn Bhd
02.2005 - 06.2008
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Facilitated business by implementing practical networking techniques.
Education
Bachelor in Electronics & Electrical Engineering - Electrical, Electronics Engineering
University Of Lincolnshire & Humberside
04.2001 -
Diploma In Electronics & Electrical -
Institute Technology & Pergurusan
04.2001 -
SPM, SRP
Chung Ling High School
12.1994
Skills
Business Development
undefinedTimeline
Branch Manager, Northern Region
Beckhoff Automation Sdn Bhd
12.2017 - Current
Branch Manager
TEM Engineering (PG) Sdn Bhd
08.2008 - 11.2017
Product Sales Manager
BSE Technology Sdn Bhd
02.2005 - 06.2008
Bachelor in Electronics & Electrical Engineering - Electrical, Electronics Engineering
University Of Lincolnshire & Humberside
04.2001 -
Diploma In Electronics & Electrical -
Institute Technology & Pergurusan
04.2001 -
SPM, SRP
Chung Ling High School
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