Summary
Overview
Work History
Education
Skills
Spoken Languages
Personal Information
Sport Achievement
Timeline
Generic
STEPHANIE NG MEE FEN

STEPHANIE NG MEE FEN

KUALA LUMPUR

Summary

A licensed counselor specializing in cognitive behavioral therapy and high-performance coaching. Committed to empowering clients to achieve their goals, and improve their mental wellness. Brings expertise in coaching, counseling, and guiding athletes to success, while supporting diverse client needs. Experienced in guiding young athletes through personal development and career pathways, fostering mental wellness, and implementing effective psychoeducation strategies to enhance sports performance. Expert in evaluating athletic potential, developing training programs, and mentoring athletes.

Overview

20
20
years of professional experience

Work History

Licensed Counselor, Sport Consultant and Coach

Racquetor Sports Training and Consultancy
Kuala Lumpur
06.2024 - Current
  • Provide individual and group counseling sessions for clients to address mental health issues, career concerns, and personal development, and develop treatment plans to address client needs.
  • Utilized evidence-based therapeutic approaches, including Cognitive Behavioral Therapy (CBT), Person-Centered Therapy (PCT), and mindfulness training, into practice to help clients on their presenting issues.
  • Engaged clients in goal-setting and action planning to promote personal growth and positive life changes.
  • Provide professional sports career guidance to young athletes, helping them to plan their future career pathways and directions.
  • Created individualized plans and monitored the progress of athletes toward set objectives.
  • Provide psychoeducation for athletes to improve their sports performance, and advocate for athletes' mental wellness through workshops and seminars on mental health awareness, stress management, and coping strategies.
  • Conducting workshop and sharing about psychological aspect in badminton.
  • Help players identify and break through the barriers in their sport performance and career.

Counseling Intern

Rotary Club of Rahman Putra
Kuala Lumpur
06.2023 - 04.2024
  • Conducted individual, family and group counseling sessions under supervision of a licensed counselor to address mental health issues, career concerns, and personal development.
  • Conducted intake assessments and interviews with clients to determine their needs.
  • Observed licensed counselors providing therapy services to gain insight into best practices for working with clients.
  • Developed client-centered treatment plans with specific goals and objectives and provided therapeutic counseling in accordance with such plans.
  • Facilitated educational workshops for clients to help them develop life skills.
  • Maintained accurate records of client progress notes and treatment plans.
  • Developed crisis intervention strategies for individuals facing difficult situations or events.
  • Implemented therapeutic techniques such as cognitive-behavioral therapy, person-centered approach, and mindfulness training into practice to help clients work on their presenting issues.
  • Participated in outreach programs to raise awareness about mental health services and resources available in the community.

Business Development Officer

Dataprep Holdings BHD
01.2022 - 12.2023
  • Facilitated training and development programs for the business development team.
  • Identified customer needs by asking questions and advising on best solutions.
  • Communicated with other corporate departments to develop effective business strategies.

Badminton Coach

Racquetor Badminton Academy
01.2005 - 12.2020
  • Founder of Racquetor Badminton Academy and provide training for young players in the grassroot development.
  • Organized badminton training camps and tournaments during the school holiday.
  • Provide badminton training and tournaments for the corporate sector.
  • Collaborated and coached in different clubs in Singapore, Austria, England, and Australia.

Continuous Improvement Analyst

Shell Malaysia
01.2014 - 01.2017
  • The objective of the continuous improvement team in the company is mainly to refine the working processes to optimize efficiency (time, cost, productivity).
  • The role is to analyze and identify the root causes of the wastages and find solution to eliminate it permanently.
  • The analysis work was based on the application of lean and six-sigma as part of the continuous improvement for the project scopes.
  • Strong adaptation to different working environment and managed to accomplish tasks within scheduled timelines.
  • Ability to work with different stakeholders globally to understand the different needs and propose the options on way forward for decision making.

National Junior Development Coach

Badminton Association of Malaysia
01.2011 - 01.2013
  • Hired by the Badminton Association of Malaysia and was responsible for the development of the national junior players while further improving their level of play at the international stage.
  • Helped players set realistic goals and motivated them to strive towards achieving those goals.
  • Adjusted coaching techniques and developed individualized training plans for athletes based on their strengths and weaknesses.
  • Guided young players with encouragement, motivation, and nutritional advice to support athletic performance and overall well-being.
  • Responsible for talent identification, scouting during national training camps nationwide, throughout the year.

Peer Support Group Counselor & Tutor

HELP University College
01.2006 - 12.2008
  • To provide education support to peers in similar field of study.
  • Led support groups for different student issues such as adjustment problem, bullying, assertive communication, exam anxiety, career decision making.
  • Coordinated with lecturers and staff members to act as student advocate in supporting students in crisis.

Teaching Assistant & Coordinator

Bridges Home for Down Syndrome & Autism
01.2006 - 12.2006
  • Company Overview: A charity initiative in assisting the needs of children with Down syndrome and autism where education aid was provided.
  • Assisted teachers in creating lesson plans and providing instructional materials.
  • Provided one-on-one support to students requiring additional assistance.
  • Implemented strategies designed to help struggling learners understand difficult concepts.
  • In addition to education, a fund raiser was also done to provide the necessities of children at the charity home.

Education

Master of Counselling - Psychology

OPEN UNIVERSITY MALAYSIA
05-2024

Bachelor of Science - Psychology & Communication

HELP University College/Upper Iowa University
01.2009

High School Certificate - SPM

Sekolah Sri Garden (Akademi Badminton Malaysia)
01.1999

Primary School Certificate - UPSR

SRK Sungei Besi 2
01.1994

Skills

  • Cognitive Behavioral Therapy (CBT)
  • Person-Centered Therapy (PCT)
  • Consultation, coaching, and mentoring
  • High-performance coaching
  • Continuous improvement analysis
  • Personal development sessions
  • Adolescent counseling
  • Career counseling
  • Athlete's mental health support
  • Psychoeducation

Spoken Languages

  • English, Fluent in reading, writing and conversational skills
  • Bahasa Melayu, Fluent in reading, writing and conversational skills
  • Cantonese, Fluent in conversational skills
  • Mandarin, Fluent in conversational skills

Personal Information

  • Age: 43
  • Date of Birth: 09/05/1982
  • Gender: Female
  • Nationality: Malaysian
  • Marital Status: Single

Sport Achievement

  • Former National Badminton Player (1994 to 2004)
  • Malaysia National Champion (1998, 2000)
  • SEA Games (Bronze Medalist – 1999, 2001)
  • Commonwealth Games (Silver - 1998 and Bronze Medalist - 2002)
  • Member of Uber Cup in (1998, 2000, 2002)
  • Member of Sudirman Cup in (1997, 1999, 2001)
  • Highest WR – No 10

Timeline

Licensed Counselor, Sport Consultant and Coach

Racquetor Sports Training and Consultancy
06.2024 - Current

Counseling Intern

Rotary Club of Rahman Putra
06.2023 - 04.2024

Business Development Officer

Dataprep Holdings BHD
01.2022 - 12.2023

Continuous Improvement Analyst

Shell Malaysia
01.2014 - 01.2017

National Junior Development Coach

Badminton Association of Malaysia
01.2011 - 01.2013

Peer Support Group Counselor & Tutor

HELP University College
01.2006 - 12.2008

Teaching Assistant & Coordinator

Bridges Home for Down Syndrome & Autism
01.2006 - 12.2006

Badminton Coach

Racquetor Badminton Academy
01.2005 - 12.2020

Master of Counselling - Psychology

OPEN UNIVERSITY MALAYSIA

Bachelor of Science - Psychology & Communication

HELP University College/Upper Iowa University

High School Certificate - SPM

Sekolah Sri Garden (Akademi Badminton Malaysia)

Primary School Certificate - UPSR

SRK Sungei Besi 2
STEPHANIE NG MEE FEN