Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Stephanie Francis

ADMINISTRATIVE ASSISTANCE / ADMIN CLERK
Johor Bharu
Stephanie Francis

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

15
years of professional experience
3
Languages
2
year of post-secondary education

Work History

Skyline Protection (S) Pte Ltd

Security Analyst
02.2025 - 06.2025

Job overview

  • Assisted in the successful completion of security audits, resulting in a boost of client trust and confidence.
  • Collaborated with IT teams to develop comprehensive cybersecurity strategies, reducing risks from external attacks.
  • Developed and maintained detailed documentation on security processes, facilitating knowledge transfer and ensuring consistency in procedures.
  • Participated in tabletop exercises simulating cyberattacks, leading to better preparedness for real-world incidents.

Metropolis Security Systems (S) Pte Ltd.

Senior Security Officer
02.2017 - 08.2024

Job overview

  • Maintained detailed records of all security-related activities for accurate reporting and analysis purposes.
  • Reduced security breaches by developing and enforcing strict policies and procedures.
  • Managed access control systems effectively, ensuring only authorized personnel were granted entry to restricted areas.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Issued access cards to authorized personnel to monitor access points.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Wrote detailed reports of all security breaches and investigations.

KC DURAI SAWMILL & OIL PALM SDN.BHD.

Administrative Assistant
01.2015 - 01.2017

Job overview

  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Developed filing system for historical documents, preserving important company records and improving access to information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.

CERTIS CISCO AUXILIARY POLICE FORCE PTE.LTD

Security Concierge
12.2012 - 12.2014

Job overview

  • Participated in ongoing training sessions to stay current on industry best practices and enhance job performance.
  • Contributed to a safe living environment by enforcing community rules and regulations consistently.
  • Assisted in emergency situations, following established protocols and providing support to first responders.
  • Leveraged strong organizational skills in managing lost-and-found items effectively while maintaining confidentiality of personal information for affected parties.

RECRON (MALAYSIA) SDN BHD

Quality Control Clerk (Intern)
06.2010 - 11.2012

Job overview

  • Developed strong relationships with suppliers, working together towards enhancing the consistency of raw materials received for production use.
  • Enhanced efficiency of quality control processes through systematic organization and accurate recordkeeping.
  • Streamlined communication between departments, resulting in improved issue resolution and faster response times.
  • Identified opportunities for process improvements through careful analysis of inspection data and trends, leading to more effective quality control measures.

Education

Sekolah Menengah Jenis Kebangsaan Dindings
Lumut, Perak, Malaysia

from Sijil Pelajaran Malaysia (SPM)
04.2001

College Mcs
Banting,Selangor

Diploma from Computer Information Systems
Apr.2009 - Feb.2010 (10 education.months_Label)

Skills

Security information and event management

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Timeline

Security Analyst

Skyline Protection (S) Pte Ltd
02.2025 - 06.2025

Senior Security Officer

Metropolis Security Systems (S) Pte Ltd.
02.2017 - 08.2024

Administrative Assistant

KC DURAI SAWMILL & OIL PALM SDN.BHD.
01.2015 - 01.2017

Security Concierge

CERTIS CISCO AUXILIARY POLICE FORCE PTE.LTD
12.2012 - 12.2014

Quality Control Clerk (Intern)

RECRON (MALAYSIA) SDN BHD
06.2010 - 11.2012

College Mcs

Diploma from Computer Information Systems
Apr.2009 - Feb.2010 (10 education.months_Label)

Sekolah Menengah Jenis Kebangsaan Dindings

from Sijil Pelajaran Malaysia (SPM)
04.2001

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Stephanie FrancisADMINISTRATIVE ASSISTANCE / ADMIN CLERK